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The CFPB has left the building but the states are knocking

Resources
Resources
Compliance and QA
Collections
Banking and lending

The CFPB has left the building but the states are knocking

Compliance and QA
Collections
Banking and lending

The CFPB has left the building but the states are knocking

With the CFPB scaling back rule-making and enforcement under the new regime, state regulators and attorneys general are expected to play a more prominent role in consumer protection and industry oversight.

Here’s how that may unfold:

1. State-level consumer protection laws will gain teeth

  • States like California (via the DFPI), New York (DFS), Massachusetts, and Colorado already have strong consumer financial protection frameworks in place.
  • These agencies may pass or enforce state-specific rules around:
    • Debt collection practices
    • Fair lending
    • Medical debt reporting
    • Data privacy and open banking
    • “Junk fee” disclosures

Example: California’s “Mini-CFPB” model allows it to investigate and penalize financial institutions independently of federal action.

2. More litigation from State Attorneys General

  • State AGs may take on a quasi-federal role in pursuing unfair, deceptive, or abusive acts and practices (UDAAPs).
  • Multi-state investigations could increase, especially when coordinated with class-action lawsuits or consumer advocacy groups.

3. Patchwork regulation will create operational complexity

  • Without a strong federal baseline, national lenders, debt buyers, and agencies may need to manage compliance on a state-by-state basis.
  • This will affect:
    • Call recording laws
    • Statute of limitations on collections
    • Required consumer disclosures
    • Permissible interest rates and fees

The result: regulatory fragmentation, more frequent audits at the state level, and rising compliance overhead for multi-state operators.

Strategic implication

Companies in the collections and lending ecosystem must build compliance resilience at the state level, even as federal pressure eases. That includes:

  • Monitoring legislative developments in key states
  • Investing in compliance automation and audit readiness
  • Proactively engaging with state regulators where appropriate

States cannot fully replace the CFPB but they can fill parts of the void. Here's a breakdown of what they can and can't do:

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What states can do

1. Enforce state-level consumer protection laws

  • Many states already have their own versions of UDAAP laws (Unfair, Deceptive, or Abusive Acts and Practices).
  • States like California, New York, Massachusetts, Illinois, and Colorado have strong consumer financial protection frameworks.
  • They can prosecute predatory lending, unfair debt collection, privacy violations, and more often mirroring federal standards.

Example: California’s Department of Financial Protection and Innovation (DFPI) acts as a “mini-CFPB.”

2. Create their own rules

  • States can regulate fees, disclosures, licensing, and communications within their jurisdiction.
  • They can pass stricter laws than federal standards, for example on:
    • Medical debt reporting
    • Pay transparency
    • Credit card fee disclosures
    • Data privacy (like California’s CCPA/CPRA)

3. Coordinate multi-state investigations

  • State attorneys general (AGs) often collaborate across states or with federal agencies (when active) to investigate bad actors.
  • In the absence of strong federal enforcement, they may lead joint actions or class-action support.

What states cannot do

1. Set nationwide financial rules

  • State laws apply only within state borders.
  • They cannot enforce a uniform national standard like the CFPB can.

For national banks, fintechs, or collectors working across 10+ states, this creates a patchwork compliance landscape which is more complex and inconsistent.

2. Regulate federal agencies or pre-empted entities

  • Federal banking laws preempt certain state laws, particularly for national banks and credit unions.
  • The CFPB, as a federal agency, had authority to supervise large banks and non-banks nationwide. States do not.

3. Replace rule-making scope at scale

  • The CFPB’s work on open banking, AI use in lending, data brokers, and digital payments involved rule-making, supervision, and enforcement across complex ecosystems.
  • Most states lack the funding, staffing, or legal authority to take over such federal roles.

Bottom line

States can’t replace the CFPB but they can soften its absence.

They can:

  • Enforce state laws
  • Pass new consumer protections
  • Investigate and litigate abuse

But they cannot replicate the national reach, supervisory power, or unified rule-making authority the CFPB provides.

If federal oversight continues to shrink, we can expect:

  • A rise in state-level enforcement
  • Increased litigation risk
  • More compliance complexity for national firms

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Compliance and QA
Collections
Banking and lending
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