Consumer finance isn't like any other business. Prodigal's solutions are built specifically for lenders and trained on consumer finance conversations so you can improve strategy and operations for the greatest impact.
75%
faster conversation audits
4X
ROI
27%
increased digital engagement
Customer success
Improve borrower experiences.
Positive borrower experiences can increase loyalty and repayment rates. How can you make sure your customer service representatives bring empathy and effectiveness to every loan interaction without being on every call?
Productivity
Do more with less.
Like every other industry, loan servicing is feeling the pinch of low unemployment rates, leading to difficulty hiring and retaining employees. You need the right tools to turn every customer service representative into a superstar, even if your team stays lean.
Revenue
Lift payments easily.
Your customers give you fresh, dynamic information every day about their financial situations. Using that information can help you build strategy that increases engagement - and payments without adding staff.
Testimonial
“With Prodigal, it’s like every agent has a supervisor or buddy guiding them, so they always succeed. You also see standardization of notes across the board. Regulators see that thoroughness and consistency and don’t go digging for potential concerns. Especially in highly regulated industries, it’s essential."
The information you've always needed to accurately prioritize, segment, and target accounts so you can reduce costs and increase customer satisfaction, delivered for your business by Prodigal's custom AI.