Blogs

What are debt collection letters? What to include and how to make them work?

Essential guide to debt collection letters: what to include for compliance, how to structure sequences, and strategies that drive higher payment rates.

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Blogs

What are AI agents? How do they work in loan servicing and collections?

Discover what AI agents are, how they differ from automation, and how to evaluate them for collections with technical tests and RFP frameworks.

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Collections

Blogs

What is containment rate? Definition, benchmarks, and best practices for collections

Containment rate directly impacts cost-to-collect. Collections teams optimizing self-service automation cut costs 10-30% while improving recovery.

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Case studies

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E-books and one-sheets

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Events & videos

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Blogs

Auto finance

Blogs

U.S. car repossessions hit 2.2 million: Here's what lenders should do

With auto repossessions surging past 2.2 million, lenders must act fast. See how data, AI and early-stage strategies can help cut losses and risk.

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Auto finance

Blogs

Reducing risk in auto finance before delinquencies hit

Rising auto-loan delinquencies are testing lenders. Learn how smarter servicing, early detection and AI can reduce roll rates and contain risk.

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Auto finance

Blogs

AI agents for auto lenders: Battle-tested use cases

AI agents replace the low-value, high-volume conversations across the collections cycle. Here’s where leading auto lenders are using them today, and what they’re getting in return.

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Case studies & whitepapers

Auto finance

Case studies

Subprime auto lender reduced charge-offs with AI-led omnichannel collections

A subprime auto lender drove higher recoveries and better portfolio performance in a high-risk lending environment with proCollect.

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E-books and one-sheets

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Events & webinars

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Blogs

Collections

Blogs

What is containment rate? Definition, benchmarks, and best practices for collections

Containment rate directly impacts cost-to-collect. Collections teams optimizing self-service automation cut costs 10-30% while improving recovery.

Read now

Collections

Blogs

What is Public Service Loan Forgiveness? A complete guide for loan servicers

Learn how Public Service Loan Forgiveness works, why 94% of applications are denied, and how servicers can improve outcomes.

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Collections

Blogs

Which is the best AI for debt collections in 2025?

Explore the best AI for debt collections in 2025 with a breakdown of top platforms and how Prodigal leads with full lifecycle intelligence.

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Case studies

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E-books and one-sheets

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Events & webinars

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Blogs

Healthcare RCM

Blogs

Building trust, Not credit leverage

How RCM teams and medical debt collectors can adapt to the proposed banning of medical bills from credit reports.

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Healthcare RCM

Blogs

Balancing technology and human expertise: Annuity Health's approach to RCM success

The secret to Annuity Health's leadership in healthcare RCM lies in its smart approach to balancing resources.

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Healthcare RCM

Blogs

Increased revenue without the cost of increased headcount

Annuity Health achieved a productivity lift equivalent to 19 new FTE - without the FTE cost. Here's how.

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Case studies

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E-books and one-sheets

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Events & webinars

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Blogs

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Case studies

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Customers

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Continents

Blogs

What are debt collection letters? What to include and how to make them work?

What are AI agents? How do they work in loan servicing and collections?

What is containment rate? Definition, benchmarks, and best practices for collections

Case studies

How RevCycle increased payments with a personalized omnichannel strategy

Solving email deliverability helped FFAM boost payments by 15%

BNPL lender cut roll rate by 11% with AI-driven personalization

E-books and one-sheets

The answers you need from your customer conversations

Create powerful strategies based on fresh data you can’t get anywhere else

How to improve auto loan servicing

Events & videos

We can't wait to see you at ACA Annual 2024

Meet us at HFMA 2024

Balancing technology and human expertise in healthcare

Blogs

U.S. car repossessions hit 2.2 million: Here's what lenders should do

Reducing risk in auto finance before delinquencies hit

AI agents for auto lenders: Battle-tested use cases

Case studies & whitepapers

Subprime auto lender reduced charge-offs with AI-led omnichannel collections

E-books and one-sheets

How to improve auto loan servicing

Prodigal for auto finance

Events & webinars

Meet Prodigal at AFS Annual 2023

Prodigal was at the Non-Prime Auto Financing Conference

Find out how industry experts handle threats to auto finance operations

Blogs

What is containment rate? Definition, benchmarks, and best practices for collections

What is Public Service Loan Forgiveness? A complete guide for loan servicers

Which is the best AI for debt collections in 2025?

Case studies

How RevCycle increased payments with a personalized omnichannel strategy

BNPL lender cut roll rate by 11% with AI-driven personalization

How to improve your collections dialer strategy

E-books and one-sheets

Enterprise-grade security and efficiency for customers across Prodigal’s AI-powered solutions

Prodigal for collections

Infographic: Early-stage collections performance

Events & webinars

We can't wait to see you at ACA Annual 2024

How to stop the riskiest agent mistakes

Cutting and repurposing QA staff with generative AI tools

Blogs

Building trust, Not credit leverage

Balancing technology and human expertise: Annuity Health's approach to RCM success

Increased revenue without the cost of increased headcount

Case studies

Increased revenue without the cost of increased headcount

Staying in the lead with exceptional patient connections and client service

Healthcare debt collections agency cuts call wrap time in half with ProNotes

E-books and one-sheets

An Rx for pains in RCM staffing

Agent productivity and patient experience

Prodigal for healthcare

Events & webinars

Meet us at HFMA 2024

Balancing technology and human expertise in healthcare

Prodigal at HFMA

Blogs

How AI agents fit into solar loan servicing

Three AI agent applications transforming early delinquency operations

3 ways credit unions can win the member experience battle using AI and data

Case studies

E-books and one-sheets

How banks & lenders can acquire borrower insights to improve operations

How improving agent productivity supports key banking outcomes

Prodigal for banking & lenders

Events & webinars

LinkedIn Live: Banking's multimillion-dollar complaints problem

American Bankers Association Risk & Compliance Conference

Discover the key to recognizing and effectively handling consumer complaints

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