Top Creditor Rights' Firm Increases Share Of Audited Calls From 2% To 100%

Since adopting ProVoice, this leading collections law firm has revolutionized its call auditing process by automating QA workflows to eliminate legal costs associated with incorrect dispositions.

Success Stories

Jul 16, 2021

Rash Curtis Increases In-Call Time by 30% with ProNotes

Using Prodigal's AI-driven, real-time call summary assistant, ProNotes, Rash Curtis & Associates empowered its agents to cut down on their wrap-up time, ultimately realizing a 30% increase in daily call time.

Success Stories

Jul 16, 2021

FFAM360 Slashes Compliance Audit Time by 90% with ProVoice

Since adopting ProVoice, FFAM360 has cut the compliance audit and call scoring time by 90%. FFAM360 manages a large agency network and uses ProVoice to standardize and analyze data across eight different sources.

Success Stories

Apr 19, 2021

Leading Healthcare Collections Agency Slashes After-Call Wrap Time By 50%

ProNotes, the automated note-taking solution, offered a massive boost to collector's productivity. The agency saw a reduction of wrap time by over 50% for most agents within 2 weeks of the launch.

Success Stories

May 27, 2020

Using Prodigal’s trend analytics, Unifin could identify aggressive behavior from agents and coach them

Unifin was able to incentivize recommended behaviors among its agents swiftly

Success Stories

May 27, 2020

Optio radically transformed call reviews and realized significant cost-savings

With Prodigal's AI-driven speech analytics, Optio is able to analyze 100% of calls to ensure compliant and highly effective collection operation

White Papers

Agent Productivity and Patient Experience

Download and get started with best practices for improving your healthcare contact center operations.

White Papers

Jun 30, 2022

Prodigal for Lenders

Get started with AI Automation for your loan servicing and collections contact center. Download our product benefits PDF and understand how we can help.

White Papers

Prodigal for Auto Lenders

Reduce operational costs while enhancing consumer experience. Download PDF & discover how Prodigal can help you become a smart and data-driven auto lender.

White Papers

Jun 10, 2022

Prodigal for Healthcare

Get started with AI Automation for your Revenue Cycle Management operations. Download this one-pager PDF and discover the proven benefits of our solutions.

White Papers

Apr 27, 2022

Prodigal for Fintech

Want to explore the capabilities of AI for your Fintech customer servicing and collections operations? Download this one-pager PDF to understand how Prodigal can help.

White Papers

Apr 11, 2022

ProVoice Overview PDF

Want to learn more about our QA and compliance automation platform? Download the one-pager PDF and get a complete overview of minimizing compliance risk with AI and speech analytics.

White Papers

Apr 11, 2022

ProNotes Overview PDF

Want to learn more about our note-automation platform? Download the one-pager PDF of ProNotes and get a complete overview of how it enhances agents' performance.

White Papers

Apr 7, 2022

Improving the Patient Financial Experience

In this white paper, you’ll learn about three massive challenges facing patient financial services providers, and how accurate insight can support RCM management in new and exciting ways.

White Papers

Apr 19, 2021

An Intelligent Solution to Accelerating Agent Productivity

Understanding how agents spend their time in a day is critical to the profitability of any debt collection business. Typically, agents lose 25% of the time in taking notes after talking to the customer.

White Papers

Jul 15, 2020

Over half the debt collection agencies thrived under COVID-19

ARM survey of U.S. based debt collection agencies

Webinars

Thursday, December 2, 2021

Loans from SBA and CARES Act

Watch how the ARM industry can benefit from the SBA & CARES Act

Webinars

Thursday, December 2, 2021

Prodigal Demo

See how our product and the web UI works, and how Prodigal can add value to your collections strategy

Webinars

Thursday, December 2, 2021

Leveraging Technology to Maximize Agent Productivity

Watch how you can leverage advanced technologies to maximize the productivity of your collections agents

View All

Whitepapers

Tuesday, June 2, 2020

Supercharge your business with this new tool.

If your actions inspire others to dream more, learn more, do more and become more, you are a leader.

Tuesday, June 2, 2020

Expand rapidly with intelligence and strategies.

If your actions inspire others to dream more, learn more, do more and become more, you are a leader.

Tuesday, June 2, 2020

Fuel your entire business growth experience.

If your actions inspire others to dream more, learn more, do more and become more, you are a leader.

White Papers

Thursday, December 2, 2021

Agent Productivity and Patient Experience

Download and get started with best practices for improving your healthcare contact center operations.

White Papers

Thursday, December 2, 2021

Prodigal for Lenders

Get started with AI Automation for your loan servicing and collections contact center. Download our product benefits PDF and understand how we can help.

White Papers

Thursday, December 2, 2021

Prodigal for Auto Lenders

Reduce operational costs while enhancing consumer experience. Download PDF & discover how Prodigal can help you become a smart and data-driven auto lender.

View All

Case Studies

Success Stories

Thursday, December 2, 2021

Using Prodigal’s trend analytics, Unifin could identify aggressive behavior from agents and coach them

Unifin was able to incentivize recommended behaviors among its agents swiftly

Success Stories

Thursday, December 2, 2021

Optio radically transformed call reviews and realized significant cost-savings

With Prodigal's AI-driven speech analytics, Optio is able to analyze 100% of calls to ensure compliant and highly effective collection operation

Success Stories

Thursday, December 2, 2021

Top Creditor Rights' Firm Increases Share Of Audited Calls From 2% To 100%

Since adopting ProVoice, this leading collections law firm has revolutionized its call auditing process by automating QA workflows to eliminate legal costs associated with incorrect dispositions.

View All

Forums

Prodigal recognized as ‘High Performer’ in the G2 Summer 2020 Speech Analytics Report

Forums

Prodigal recognized as ‘High Performer’ in the G2 Summer 2020 Speech Analytics Report

Installations

Prodigal recognized as ‘High Performer’ in the G2 Summer 2020 Speech Analytics Report

Installations

Prodigal recognized as ‘High Performer’ in the G2 Summer 2020 Speech Analytics Report

Integrations

Prodigal recognized as ‘High Performer’ in the G2 Summer 2020 Speech Analytics Report

Integrations

Prodigal recognized as ‘High Performer’ in the G2 Summer 2020 Speech Analytics Report

Life at Prodigal

Prodigal Recognized as ‘High Performer’ in the G2 Summer 2020 Speech Analytics Report

Latest from the
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Resources

Top Creditor Rights' Firm Increases Share Of Audited Calls From 2% To 100%

Rash Curtis Increases In-Call Time by 30% with ProNotes

FFAM360 Slashes Compliance Audit Time by 90% with ProVoice

Leading Healthcare Collections Agency Slashes After-Call Wrap Time By 50%

Using Prodigal’s trend analytics, Unifin could identify aggressive behavior from agents and coach them

Optio radically transformed call reviews and realized significant cost-savings

Agent Productivity and Patient Experience

Prodigal for Lenders

Prodigal for Auto Lenders

Prodigal for Healthcare

Prodigal for Fintech

ProVoice Overview PDF

ProNotes Overview PDF

Improving the Patient Financial Experience

An Intelligent Solution to Accelerating Agent Productivity

Over half the debt collection agencies thrived under COVID-19

Webinars

Loans from SBA and CARES Act

Prodigal Demo

Leveraging Technology to Maximize Agent Productivity

Whitepapers

Supercharge your business with this new tool.

Expand rapidly with intelligence and strategies.

Fuel your entire business growth experience.

Agent Productivity and Patient Experience

Prodigal for Lenders

Prodigal for Auto Lenders

Case Studies

Using Prodigal’s trend analytics, Unifin could identify aggressive behavior from agents and coach them

Optio radically transformed call reviews and realized significant cost-savings

Top Creditor Rights' Firm Increases Share Of Audited Calls From 2% To 100%

Prodigal recognized as ‘High Performer’ in the G2 Summer 2020 Speech Analytics Report

Prodigal recognized as ‘High Performer’ in the G2 Summer 2020 Speech Analytics Report

Prodigal recognized as ‘High Performer’ in the G2 Summer 2020 Speech Analytics Report

Prodigal recognized as ‘High Performer’ in the G2 Summer 2020 Speech Analytics Report

Prodigal recognized as ‘High Performer’ in the G2 Summer 2020 Speech Analytics Report

Prodigal recognized as ‘High Performer’ in the G2 Summer 2020 Speech Analytics Report

Why Joining Prodigal Was the Right next Step for Me?

An Intelligent Solution to Accelerating Agent Productivity

un-WRAP Productivity

Prodigal Recognized as ‘High Performer’ in the G2 Summer 2020 Speech Analytics Report

Latest from theProdigal Blog

Latest from the
Prodigal Blog