Real-Time Agent Assistance
Call & Collect More
Minimize Compliance Risk
Maximize collections and improve compliance
Turn borrower conversations into revenue
Improve patient financial experiences
Simplify collections and reduce repos
Prodigal brings the power of AI and machine learning to your loan and revenue cycle management servicing processes. Explore new ideas and discover opportunities to improve your operations in our resource center.
FCS chose Prodigal ProVoice to analyze 100% of their calls for QA and compliance, deliver client reports 35% quicker, and complete call reviews 5X faster.
Discover how Halsted's agents are having more personalized conversations with each customer using real-time agent assistance.
After implementing all three of Prodigal’s applications, FFAM saw a fast lift in several key effectiveness metrics.
Since adopting ProVoice, this leading collections law firm has revolutionized its call auditing process by automating QA workflows to eliminate legal costs associated with incorrect dispositions.
Using Prodigal's AI-driven, real-time call summary assistant, ProNotes, Rash Curtis & Associates empowered its agents to cut down on their wrap-up time, ultimately realizing a 30% increase in daily call time.
Since adopting ProVoice, FFAM360 has cut the compliance audit and call scoring time by 90%. FFAM360 manages a large agency network and uses ProVoice to standardize and analyze data across eight different sources.
ProNotes, the automated note-taking solution, offered a massive boost to collector's productivity. The agency saw a reduction of wrap time by over 50% for most agents within 2 weeks of the launch.
Unifin was able to incentivize recommended behaviors among its agents swiftly
With Prodigal's AI-driven speech analytics, Optio is able to analyze 100% of calls to ensure compliant and highly effective collection operation
Download our white paper and see how forward-thinking lenders can analyze 100% of their borrower calls with Prodigal's AI-powered ecosystem and gain actionable lending insights.
We analyzed 200M+ calls and found several interesting and actionable insights. Check out our infographic and find out how your operations might compare.
Discover how AI and machine learning can help you turn conversations into a wealth of intelligence — and transform the way you think of analytics.
Learn more about how to improve productivity as a way to meet banking contact center goals: experience, revenue, compliance, and more.
Learn more about why real-time assistance and collections work so well together to optimize agent and consumer experience — and results.
Download and get started with best practices for improving your healthcare contact center operations.
Get started with AI Automation for your loan servicing and collections contact center. Download our product benefits PDF and understand how we can help.
Reduce operational costs while enhancing consumer experience. Download PDF & discover how Prodigal can help you become a smart and data-driven auto lender.
Get started with AI Automation for your Revenue Cycle Management operations. Download this one-pager PDF and discover the proven benefits of our solutions.
Want to explore the capabilities of AI for your Fintech customer servicing and collections operations? Download this one-pager PDF to understand how Prodigal can help.
Want to learn more about our QA and compliance automation platform? Download the one-pager PDF and get a complete overview of minimizing compliance risk with AI and speech analytics.
Want to learn more about our note-automation platform? Download the one-pager PDF of ProNotes and get a complete overview of how it enhances agents' performance.
In this white paper, you’ll learn about three massive challenges facing patient financial services providers, and how accurate insight can support RCM management in new and exciting ways.
Understanding how agents spend their time in a day is critical to the profitability of any debt collection business. Typically, agents lose 25% of the time in taking notes after talking to the customer.
ARM survey of U.S. based debt collection agencies