Resources

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Prodigal pro.

You’ve got questions? We’ve got answers. Lots of ‘em!

Check out information specific to your business and learn how Prodigal helps consumer finance teams boost efficiency, improve compliance and QA coverage, and manage complaints- all to streamline your operations.
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Auto finance
Collections
Healthcare
Banking & lending

Blogs

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Blogs
December 1, 2023

#bestgiftever Day 1: Intent to pay score

I wish I knew which accounts were most likely to pay.
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Banking & lending
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Blogs
November 20, 2023

Complaints: The canary in the compliance coal mine

Customer complaints are a regulatory risk and a business opportunity. Catch the recap of this webinar on why they matter and how to effectively capture them.
Read now
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Blogs
November 17, 2023

Humans of Prodigal: Sheyril Argawal

Meet Sheyril, Machine Learning Engineer, artist, and Human of Prodigal! (P.S. We're hiring!)
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Case studies

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Case studies
October 11, 2023

See how Bill Gosling Outsourcing completes call reviews 3-4X faster

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Case studies
August 9, 2023

More insight into your agency network drives compliance and performance

Learn how Cascade365 drives compliance and performance across their agency network with the power of AI.
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Case studies
June 23, 2023

FFAM360 uses Prodigal to improve repayments, streamline compliance, and regain in-call time

Read how Prodigal's tools led FFAM360 to reduce compliance time, increase repayment discussions, and improve agent effectiveness.
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E-books and one-sheets

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E-books and one-sheets
October 17, 2023

Cut risk by 50% by leveraging your customer conversations using genAI

Your emphasis on balances, payment histories, and third-party data is limited. Read how you can make them effective.
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E-books and one-sheets
October 2, 2023

Create powerful strategies based on fresh data you can’t get anywhere else.

Your customers are telling you everything you need to know to increase revenue 10%, decrease expenses 20%, and reduce risk 50%.
Read now
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Auto finance
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E-books and one-sheets
September 4, 2023

How to improve auto loan servicing

Auto financing is different from other asset-backed loans. Get deep insight from every borrower's conversation.
Read now
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Events & webinars

Collections
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Events & webinars
November 8, 2023

Join Prodigal at ACA Fall Forum 2023

Meet James and Katie to explore AI capabilities that can help you enhance profitability, compliance, and customer experience.
Check it out
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Auto finance
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Events & webinars
October 21, 2023

Meet Prodigal at AFS Annual 2023

If you're interested in exploring AI capabilities that can help you increase revenue, reduce expenses, and cut risk, you're in the right place.
Check it out
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Events & webinars
October 9, 2023

Join Prodigal at LEND360 Annual Summit

Meet Scott and explore AI capabilities that can help you enhance profitability, compliance, and customer experience.
Check it out
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Blogs

Auto finance
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Blogs
November 15, 2023

The neglected end of auto finance

AI has transformed loan originations...but servicing has seen the fewest changes. Here's your chance to join the race.
Read now
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Auto finance
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Blogs
October 25, 2023

4 Resources to get you caught up on everything auto finance

Need a little auto finance small talk to get you through the AFS conference or your next dinner party? We've got you covered.
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Auto finance
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Blogs
October 11, 2023

3 ways to mitigate the effects of the UAW strike on your auto finance team

You can't predict the future, but it's clear the UAW strike is going to trickle down to auto finance. Here's how to brace your team for whatever comes.
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Case studies & whitepapers

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E-books and one-sheets

Auto finance
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E-books and one-sheets
September 4, 2023

How to improve auto loan servicing

Auto financing is different from other asset-backed loans. Get deep insight from every borrower's conversation.
Read now
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Auto finance
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E-books and one-sheets
July 1, 2022

Prodigal for auto finance

Collect efficiently while delivering a great customer experience. Prodigal’s AI-powered applications help auto lenders maximize productivity, ensure compliance, and improve customer service.
Read now
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Events & webinars

Auto finance
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Events & webinars
October 21, 2023

Meet Prodigal at AFS Annual 2023

If you're interested in exploring AI capabilities that can help you increase revenue, reduce expenses, and cut risk, you're in the right place.
Check it out
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Auto finance
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Events & webinars
June 8, 2023

Prodigal was at the Non-Prime Auto Financing Conference

Meet Scott Hamilton and learn how industry leaders are raising revenue and improving agent performance with AI.
Check it out
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Auto finance
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Events & webinars
May 4, 2023

Prodigal was at Auto Finance Summit 2023

Did you miss the event? You can still set up a time and understand how our AI-powered solutions will revolutionize your revenue performance.
Check it out
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Blogs

Collections
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Blogs
November 2, 2023

What everyone was talking about at this invite-only conference

This invite-only conference featured many top third-party agencies and law firms. What were they talking about?
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Collections
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Blogs
October 27, 2023

Why you need to act fast in tax season 2024

Your key to success in tax season 2024 is going to be acting fast and early - here's why.
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Collections
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Blogs
October 13, 2023

3 ways ChatGPT can help and 3 ways it can harm your collections business

ChatGPT delivers both risks and benefits for collections teams. Let's talk about how consumers and your team can get the best use out of it.
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Case studies

Collections
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Case studies
May 16, 2023

Increased call audit speed, decreased QA headcount

See how Gatestone achieved efficient QA work with just three team members thanks to ProInsight.
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Collections
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Case studies
May 15, 2023

Finally able to reduce QA headcount and realize 4X ROI

See how a 30-year industry leader cut QA headcount and streamline manual processes.
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Collections
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Case studies
March 8, 2023

FFAM360 uses Prodigal ProAssist and ProNotes and increases payment discussions 12%

After implementing all three of Prodigal’s applications, FFAM saw a fast lift in several key effectiveness metrics.
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E-books and one-sheets

Collections
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E-books and one-sheets
August 17, 2023

Enterprise-grade security and efficiency for customers across Prodigal’s AI-powered solutions

Prodigal is here to deliver, with solutions that support centralized access control and user management.
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Collections
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E-books and one-sheets
December 14, 2022

Infographic: Early-stage collections performance

We analyzed 250M+ calls and found several interesting and actionable insights. Check out our infographic and find out how your operations might compare.
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Collections
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E-books and one-sheets
July 4, 2022

Prodigal for collections

Prodigal’s applications are trained on consumer finance conversations and AI-powered to support your agents and managers, meet compliance and QA requirements, and streamline workflows so your team can collect more.
Read now
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Events & webinars

Collections
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Events & webinars
November 8, 2023

Join Prodigal at ACA Fall Forum 2023

Meet James and Katie to explore AI capabilities that can help you enhance profitability, compliance, and customer experience.
Check it out
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Collections
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Events & webinars
October 9, 2023

Meet Prodigal at CAC 2023

If you're interested in exploring AI capabilities that can help you enhance profitability, compliance, and customer experience, you're at the right place.
Check it out
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Collections
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Events & webinars
September 27, 2023

Debt Connection Symposium & Expo 2023

Prodigal's Marc and Katie will be at DCS to show how to get ahead of the collections competition by modernizing your team's workflows.
Check it out
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Blogs

Healthcare
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Blogs
November 16, 2023

The 5 elements of patient experience for RCM

Meet the University of Utah Health's 5 elements of patient care, and start thinking about how they can help your RCM team improve the patient financial experience.
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Healthcare
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Blogs
October 17, 2023

The neglected end of healthcare RCM

AI has made its away across RCM...but patient payments has seen the least changes. Here's your chance to get on board.
Read now
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Healthcare
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Blogs
August 31, 2023

RCM teams can use generative AI to increase productivity 30%

RCM teams can see a 30% increase in productivity with generative AI, at a reduced cost.
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Case studies

Healthcare
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Case studies
April 19, 2021

Healthcare debt collections agency cuts call wrap time in half with ProNotes

ProNotes, the automated note-taking solution, offered a massive boost to collector's productivity. The agency saw a reduction of wrap time by over 50% for most agents within 2 weeks of the launch.
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E-books and one-sheets

Healthcare
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E-books and one-sheets
August 4, 2023

An Rx for pains in RCM staffing

RCM payments teams are experiencing severe labor shortages. Download the ebook for innovative ideas to attract, retain, and support agents who will deliver a positive patient experience.
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Healthcare
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E-books and one-sheets
June 9, 2023

Agent productivity and patient experience

Download and get started with best practices for improving your healthcare contact center operations.
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Healthcare
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E-books and one-sheets
June 1, 2023

Improving the patient financial experience

In this white paper, you’ll learn about three massive challenges facing patient financial services providers, and how accurate insight can support RCM management in new and exciting ways.
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Events & webinars

Healthcare
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Events & webinars
June 11, 2023

Prodigal is sponsoring the HFMA Annual Conference 2023

Increase payments and improve patient experience with AI. Visit us at booth 802 to learn more.
Read now
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Blogs

Banking & lending
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Blogs
November 20, 2023

Complaints: The canary in the compliance coal mine

Customer complaints are a regulatory risk and a business opportunity. Catch the recap of this webinar on why they matter and how to effectively capture them.
Read now
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Banking & lending
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Blogs
August 29, 2023

The top 4 places where lenders should invest in generative AI for the most ROI

Forward-looking lending teams are already getting ROI from generative AI across the loan lifecycle.
Read now
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Banking & lending
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Blogs
August 27, 2023

Credit unions and fintech connect for success

Credit unions can't do it all on their own. But partnering with fintech to use AI in operations can help them deliver the excellence their members expect.
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Case studies

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E-books and one-sheets

Banking & lending
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E-books and one-sheets
May 4, 2023

How improving agent productivity supports key banking outcomes

Learn more about how to improve productivity as a way to meet banking contact center goals: experience, revenue, compliance, and more.
Read now
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Banking & lending
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E-books and one-sheets
January 14, 2023

How banks & lenders can acquire borrower insights to improve operations

Download our white paper and see how forward-thinking lenders can analyze 100% of their borrower calls with Prodigal's AI-powered ecosystem and acquire lending insights to improve operations.
Read now
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Banking & lending
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E-books and one-sheets
June 30, 2022

Prodigal for banking & lenders

Make your reps shine. Prodigal’s solutions are built for lending and borrowing and trained on consumer finance interactions to support representative productivity, compliance and audit workflows, and keep customers satisfied.
Read now
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Events & webinars

Banking & lending
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Events & webinars
June 13, 2023

LinkedIn Live: Banking's multimillion-dollar complaints problem

Check it out
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Banking & lending
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Events & webinars
June 9, 2023

American Bankers Association Risk & Compliance Conference

Meet Scott Hamilton in San Antonio, TX at the ABA Risk & Compliance Conference to learn how you can improve your complaints process and reduce risk.
Check it out
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Banking & lending
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Events & webinars
May 31, 2023

Discover the key to recognizing and effectively handling consumer complaints

Explore how to boost customer satisfaction and compliance by mastering your complaints management process.
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Modernize your operations

Ready to chat when you are.

Ready to revolutionize your business with Prodigal's custom-built consumer finance AI? Let's get started.
hello@untitledui.com
+1 (555) 000-0000
100 Smith Street
Collingwood VIC 3066 AU
We'll be in touch very soon.
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Team members
3
Continents
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