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ProNotes

Automate Call Notes

Save 2+ hours of after-call grunt work every day by automating call notes with AI
Automated Notes for debt collection agents

Automate call notes with ProNotes.

More time in call with less multitasking. That's the recipe for more productive, customer-focused operations.

eliminate work after call

Eliminate After-call Work

Maximize your operations and save hours of manual note-taking with a single click. Your agents have the skill to produce better outcomes. Don’t let data entry get in their way.

standarized notes

Standardized & Structured Notes

Break the notes down to analyze conversational insights and improve calling strategies, enhance the readability and accuracy of notes & eliminate the need for any shorthand training.

deeper customer engagement

Deeper Customer Engagement

Avoid multitasking. Have your agents play to their strengths and focus only on building a relationship with the consumer. Leave the note-taking to ProNotes.

Monetization

Do you want to increase your call center capacity by more than 24%?

Yes, Show Me How

ProNotes adds 5+ hours of in-call time per agent every week

Request a Demo

In this 20-minute, online demo, you'll learn how Prodigal can help you meaningfully improve profitability through AI-powered workflows and insights.
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Trusted By Dozens of Customers

Success Story

Consumer Finance Leaders Love Prodigal

“Unlike other speech analytics providers,  Prodigal actually acts on customer feedback and requests.”

Joshua Price

Speech Analytics Specialist,

Penn Credit Corp

“Prodigal's approach to call scoring is a game-changer! Their accuracy and flexibility has greatly improved the efficiency of our QA process.”


Chris Schumacher

CEO,

Optio Solutions

“Prodigal is very user friendly and provides powerful insights. I would absolutely recommend Prodigal to the collections industry.”


Patricia Lawrence

QA Manager,

‍Sequium Solutions

“Unlike other speech analytics providers,  Prodigal actually acts on customer feedback and requests.”

Joshua

Joshua Price

Speech Analytics Specialist,
Penn Credit Corp

“Prodigal's approach to call scoring is a game-changer! Their accuracy and flexibility has greatly improved the efficiency of our QA process.”

Chris Optio Solutions

Chris Schumacher

CEO,
Optio Solutions

“Prodigal is very user friendly and provides powerful insights. I would absolutely recommend Prodigal to the collections industry.”

Patricia

Patricia Lawrence

QA Manager,
Sequium Solutions

“Prodigal speech analytics is the best QA tool to ensure call representatives comply with company policies and FDCPA.”


Scott Collins

Director, IT,

Action Collection

“Prodigal has always demonstrated a deep understanding of the ARM industry and its domain-specific call tagging is a powerful tool.”


Clint Daoud

Executive Vice President,

Unifin Inc.

“Extremely flexible and powerful voice analytics tool has helped us fix the compliance gaps and increase productivity.”


Neeraj Mendiratta

CEO,

KnovaOne

“Prodigal speech analytics is the best QA tool to ensure call representatives comply with company policies and FDCPA.”

Scott

Scott Collins

Director, IT,
Action Collection

“Prodigal has always demonstrated a deep understanding of the ARM industry and its domain-specific call tagging is a powerful tool.”

Clint

Clint Daoud

Executive Vice President,
Unifin Inc.

Extremely flexible and powerful voice analytics tool has helped us fix the compliance gaps and increase productivity”

Neeraj Knova One

Neeraj Mendiratta

CEO,
KnovaOne

In-depth analysis of business functions is easy with Prodigal on your side. Prodigal truly listened and adapted to my needs.”


Peter Roberto

Owner,

‍Empire Credit and Collection

“Prodigal’s proactive trend identification enabled Unifin to retrain agents within 3 days at the start of the pandemic lockdowns”


Edwina Cruz

Sr. Operations Manager,

Unifin Inc.

“Prodigal Voice has made call reviews over 35% faster. Without Prodigal we would add hundreds of man-hours every month!!”


Phil Cooper

Director of Compliance,

Optio Solutions

In-depth analysis of business functions is easy with Prodigal on your side. Prodigal truly listened and adapted to my needs.”

Peter

Peter Roberto

Owner,
Empire Credit and Collection

“Prodigal’s proactive trend identification enabled Unifin to retrain agents within 3 days at the start of the pandemic lockdowns”

Edwina

Edwina Cruz

Sr. Operations Manager,
Unifin Inc.

“Prodigal Voice has made call reviews over 35% faster. Without Prodigal we would add hundreds of man-hours every month!!”

Phil cooper

Phil Cooper

Director of Compliance,
Optio Solutions

“Unlike other speech analytics providers,  Prodigal actually acts on customer feedback and requests.”

Joshua

Joshua Price

Speech Analytics Specialist,
Penn Credit Corp

“Unlike other speech analytics providers,  Prodigal actually acts on customer feedback and requests.”

Joshua Price

Speech Analytics Specialist,

Penn Credit Corp

“Prodigal's approach to call scoring is a game-changer! Their accuracy and flexibility has greatly improved the efficiency of our QA efficiency.”

Chris Optio Solutions

Chris Schumacher

CEO,
Optio Solutions

“Prodigal's approach to call scoring is a game-changer! Their accuracy and flexibility has greatly improved the efficiency of our QA process.”


Chris Schumacher

CEO,

Optio Solutions

“Prodigal is very user friendly and provides powerful insights. I would absolutely recommend Prodigal to the collections industry.”

Patricia

Patricia

QA Manager,
Sequium Solutions

“Prodigal is very user friendly and provides powerful insights. I would absolutely recommend Prodigal to the collections industry.”


Patricia Lawrence

QA Manager,

‍Sequium Solutions

“Prodigal speech analytics is the best QA tool to ensure call representatives comply with company policies and FDCPA.”

Scott

Scott Collins

Director, IT,
Action Collection

“Prodigal speech analytics is the best QA tool to ensure call representatives comply with company policies and FDCPA.”


Scott Collins

Director, IT,

Action Collection

“Prodigal has always demonstrated a deep understanding of the ARM industry and its domain-specific call tagging is a powerful tool.”

Clint

Clint Daoud

Executive Vice President,
Unifin Inc.

“Prodigal has always demonstrated a deep understanding of the ARM industry and its domain-specific call tagging is a powerful tool.”


Clint Daoud

Executive Vice President,

Unifin Inc.

Extremely flexible and powerful voice analytics tool has helped us fix the compliance gaps and increase productivity”

Neeraj Knova One

Neeraj Mendiratta

CEO,
KnovaOne

“Extremely flexible and powerful voice analytics tool has helped us fix the compliance gaps and increase productivity.”


Neeraj Mendiratta

CEO,

KnovaOne

In-depth analysis of business functions is easy with Prodigal on your side. Prodigal truly listened and adapted to my needs.”

Peter

Peter Roberto

Owner,
Empire Credit and Collection

In-depth analysis of business functions is easy with Prodigal on your side. Prodigal truly listened and adapted to my needs.”


Peter Roberto

Owner,

‍Empire Credit and Collection

“Prodigal’s proactive trend identification enabled Unifin to retrain agents within 3 days at the start of the pandemic lockdowns”

Edwina

Edwina Cruz

Sr. Operations Manager,
Unifin Inc.

“Prodigal’s proactive trend identification enabled Unifin to retrain agents within 3 days at the start of the pandemic lockdowns”


Edwina Cruz

Sr. Operations Manager,

Unifin Inc.

“Prodigal Voice has made call reviews over 35% faster. Without Prodigal we would add hundreds of man-hours every month!!"

Phil cooper

Phil Cooper

Director of Compliance,
Optio Solutions

“Prodigal Voice has made call reviews over 35% faster. Without Prodigal we would add hundreds of man-hours every month!!”


Phil Cooper

Director of Compliance,

“Unlike other speech analytics providers,  Prodigal actually acts on customer feedback and requests.”

Joshua Price

Speech Analytics Specialist,

Penn Credit Corp

“Prodigal's approach to call scoring is a game-changer! Their accuracy and flexibility has greatly improved the efficiency of our QA process.”


Chris Schumacher

CEO,

Optio Solutions

"Unlike other speech analytics providers, Prodigal actually acts on customer feedback and requests."

Joshua

Joshua Price

Speech Analytics Specialist,
Penn Credit Corp

“Prodigal's approach to call scoring is a game-changer! Their accuracy and flexibility has greatly improved our QA efficiency.”

Chris Optio Solutions

Chris Schumacher

CEO,
Optio Solutions

“Prodigal is very user friendly and provides powerful insights. I would absolutely recommend Prodigal to the collections industry.”


Patricia Lawrence

QA Manager,

‍Sequium Solutions

“Prodigal speech analytics is the best QA tool to ensure call representatives comply with company policies and FDCPA.”


Scott Collins

Director, IT,

Action Collection

“Prodigal is very user friendly and provides powerful insights. I would absolutely recommend Prodigal to the collections industry.”

Patricia

Patricia

QA Manager,
Sequium Solutions

“Prodigal speech analytics is the best QA tool to ensure call representatives comply with company policies and FDCPA.”

Scott

Scott Collins

Director, IT,
Action Collection

“Prodigal has always demonstrated a deep understanding of the ARM industry and its domain-specific call tagging is a powerful tool.”


Clint Daoud

Executive Vice President,

Unifin Inc.

“Extremely flexible and powerful voice analytics tool has helped us fix the compliance gaps and increase productivity.”


Neeraj Mendiratta

CEO,

KnovaOne

“Prodigal has always demonstrated a deep understanding of the ARM industry and its domain-specific call tagging is a powerful tool.”

Clint

Clint Daoud

Executive Vice President,
Unifin Inc.

Extremely flexible and powerful voice analytics tool has helped us fix the compliance gaps and increase productivity”

Neeraj Knova One

Neeraj Mendiratta

CEO,
KnovaOne

In-depth analysis of business functions is easy with Prodigal on your side. Prodigal truly listened and adapted to my needs.”


Peter Roberto

Owner,

‍Empire Credit and Collection

“Prodigal’s proactive trend identification enabled Unifin to retrain agents within 3 days at the start of the pandemic lockdowns”


Edwina Cruz

Sr. Operations Manager,

Unifin Inc.

In-depth analysis of business functions is easy with Prodigal on your side. Prodigal truly listened and adapted to my needs.”

Peter

Peter Roberto

Owner,
Empire Credit and Collection

“Prodigal’s proactive trend identification enabled Unifin to retrain agents within 3 days at the start of the pandemic lockdowns”

Edwina

Edwina Cruz

Sr. Operations Manager,
Unifin Inc.

“Prodigal Voice has made call reviews over 35% faster. Without Prodigal we would add hundreds of man-hours every month!!”


Phil Cooper

Director of Compliance,

Optio Solutions

“Prodigal Voice has made call reviews over 35% faster. Without Prodigal we would add hundreds of man-hours every month!!”

Phil cooper

Phil Cooper

Director of Compliance,
Optio Solutions