Join us on May 25 for a webinar: The secret to identifying and managing customer complaints. Register now.

I’m Prodigal AI for calls, emails, texts, and chats. Nice to meet you.

I make consumer finance conversations easier.

Do more with less. Make every agent a top performer. Cut complaints and compliance risk. Do it all with Prodigal.
Geometric shapeGeometric shape

I’ve analyzed over 250 million consumer finance calls.

Introducing consumer finance intelligence

Outdated operations, meet automated context and clarity.

For lenders, collectors, loan servicers, and healthcare revenue cycle managers, the daily obstacles of missed debt repayment opportunities, customer frustration, and widespread misunderstanding are universal. Systems and processes that worked 30 years ago are antiquated and outdated today. We solved the problem through artificial intelligence and are proud to have introduced a whole new category at the same time.
We call it consumer finance intelligence — welcome to the future of call center operations and communication.

25%

Average increase in agent productivity

50%

Decrease in after-call wrap-up time

$12,500+

Estimated savings per agent per year

$1.5M+

Annual savings for a call center with 120 agents
The future of consumer finance lending & collections

Modernize your call centers with accurate and actionable AI intel.

Today, nearly one in five U.S. borrowers has engaged with Prodigal, and it’s only the beginning. We won’t be satisfied until you, and every other loan lifecycle company out there, experiences the relief of automated, AI-supported communication, context, and clarity. Check out our solutions for your industry.
Auto finance

Make repayment less tricky. Make customers’ delight more sticky.

With labor challenges, rising interest rates—with less inventory—and inflation making auto loan repayment harder, you have an opportunity to help your servicing and collections teams perform at their full potential. Prodigal’s AI-powered applications automate and simplify your processes by guiding your agents through calls and ensuring real-time compliance.
iPhone mockup
Auto Finance

Make repayment less tricky. Make customers’ delight more sticky.

With labor challenges, rising auto rates—with less inventory—and inflation making repayment harder, you have an opportunity to help your servicing and collections teams perform at their full potential. Prodigal’s AI-powered applications automate and simplify your processes by guiding your agents through calls and ensuring real-time compliance.
iPhone mockup
Auto Finance

Make repayment less tricky. Make customers’ delight more sticky.

With labor challenges, rising auto rates—with less inventory—and inflation making repayment harder, you have an opportunity to help your servicing and collections teams perform at their full potential. Prodigal’s AI-powered applications automate and simplify your processes by guiding your agents through calls and ensuring real-time compliance.
iPhone mockup
iPhone mockup
Collections

Less talking and typing. More focus on customers.

Streamline and scale script adherence, as well as any specific policies your agents are supposed to practice when talking to customers. Automate the tedious task of note-taking during or after calls, so your agents can focus solely on their conversation, and provide the most human, authentic, and effective experience possible.
iPhone mockup
Collections

Less talking and typing. More focus on customers.

Streamline and scale script adherence, as well as any specific policies your agents are supposed to practice when talking to customers. Automate the tedious task of note-taking during or after calls, so your agents can focus solely on their conversation, and provide the most human, authentic, and effective experience possible.
iPhone mockup
Collections

Maximize any size team. Do more with fewer agents.

Empower any size team of agents to be able to collect more and resolve issues on calls faster. Automate the tedious task of note-taking during or after calls, so your agents can focus solely on their conversation and provide the most human, authentic, and effective experience possible.
Healthcare

Maximize any size team. Do more with fewer agents.

Empower any size team of agents to be able to resolve issues on calls faster and more consistently. Ensure an authentically-human and highly-informed first-call experience for patients, so they feel that their voice is heard, and that their issues are handled with empathy and care. Train your agents to be able to respond to insurance denials and billing and benefit questions in real-time, all of the time.
iPhone mockup
Healthcare

Maximize any size team. Do more with fewer agents.

Empower any size team of agents to be able to resolve issues on calls faster and more consistently. Ensure an authentically-human and highly-informed first-call experience for patients, so they feel that their voice is heard, and that their issues are handled with empathy and care. Train your agents to be able to respond to insurance denials and billing and benefit questions in real-time, all of the time.
iPhone mockup
Healthcare

Less talking and typing. More focus on patients.

Streamline and scale script adherence, as well as any specific policies your agents are supposed to practice when talking to patients. Ensure an authentic and informed first-call experience for patients, so they feel that their voice is heard and that their issues are handled with empathy and care. Train your agents to respond to insurance denials and billing and benefit questions in real time, all of the time.
iPhone mockup
iPhone mockup
Banking & Lending

Transform customer complaints into fully compliant customer delight.

Empower your agents to focus solely on building authentic, engaging, and effective connections with customers. By removing tedious tasks that distract them and by simplifying and streamlining the laundry list of procedures and compliance rules that overwhelm them, they can get the job done faster and provide the best experience for customers.
iPhone mockup
Lending

Transform customer complaints into fully-compliant customer delight

Empower your agents to be able to focus solely on building more authentic, more engaging, and more effective connections with customers by removing tedious tasks that distract them, and by simplifying and streamlining the laundry list of procedures and compliance rules that overwhelm them, so they can get the job done faster, and provide the best experience for customers.
iPhone mockup
Lending

Transform customer complaints into fully-compliant customer delight

Empower your agents to be able to focus solely on building more authentic, more engaging, and more effective connections with customers by removing tedious tasks that distract them, and by simplifying and streamlining the laundry list of procedures and compliance rules that overwhelm them, so they can get the job done faster, and provide the best experience for customers.
Auto finance

Make repayment less tricky. Make customers’ delight more sticky.

With labor challenges, rising interest rates—with less inventory—and inflation making repayment harder, you have an opportunity to help your servicing and collections teams perform at their full potential. Prodigal’s AI-powered applications automate and simplify your processes by guiding your agents through calls and ensuring real-time compliance.
iPhone mockup
Auto Finance

Make repayment less tricky. Make customers’ delight more sticky.

With labor challenges, rising auto rates—with less inventory—and inflation making repayment harder, you have an opportunity to help your servicing and collections teams perform at their full potential. Prodigal’s AI-powered applications automate and simplify your processes by guiding your agents through calls and ensuring real-time compliance.
iPhone mockup
Auto Finance

Make repayment less tricky. Make customers’ delight more sticky.

With labor challenges, rising auto rates—with less inventory—and inflation making repayment harder, you have an opportunity to help your servicing and collections teams perform at their full potential. Prodigal’s AI-powered applications automate and simplify your processes by guiding your agents through calls and ensuring real-time compliance.
iPhone mockup
Collections

Less talking and typing. More focus on customers.

Streamline and scale script adherence, as well as any specific policies your agents are supposed to practice when talking to customers. Automate the tedious task of note-taking during or after calls, so your agents can focus solely on their conversation, and provide the most human, authentic, and effective experience possible.
iPhone mockup
Collections

Less talking and typing. More focus on customers

Streamline and scale script adherence, as well as any specific policies your agents are supposed to practice when talking to customers. Automate the tedious task of note-taking during or after calls, so your agents can focus solely on their conversation, and provide the most human, authentic, and effective experience possible.
iPhone mockup
Collections

Maximize any size team. Do more with fewer agents.

Empower any size team of agents to be able to collect more and resolve issues on calls faster. Automate the tedious task of note-taking during or after calls, so your agents can focus solely on their conversation, and provide the most human, authentic, and effective experience possible.
iPhone mockup
Healthcare

Maximize any size team. Do more with fewer agents.

Empower any size team of agents to be able to resolve issues on calls faster and more consistently. Ensure an authentically human and highly informed first call experience for patients, so they feel that their voice is heard, and that their issues are handled with empathy and care. Train your agents to be able to respond to insurance denials and billing and benefit questions in real time, all of the time.
iPhone mockup
Healthcare

Maximize any size team. Do more with fewer agents

Empower any size team of agents to be able to resolve issues on calls faster and more consistently. Ensure an authentically-human and highly-informed first-call experience for patients, so they feel that their voice is heard, and that their issues are handled with empathy and care. Train your agents to be able to respond to insurance denials and billing and benefit questions in real-time, all of the time.
iPhone mockup
Healthcare

Less talking and typing. More focus on patients.

Streamline and scale script adherence, as well as any specific policies your agents are supposed to practice when talking to customers. Ensure an authentic and informed first-call experience for patients, so they feel that their voice is heard, and that their issues are handled with empathy and care. Train your agents to be able to respond to insurance denials and billing and benefit questions in real time, all of the time.
iPhone mockup
Lending

Transform customer complaints into fully compliant customer delight.

Empower your agents to be able to focus solely on building more authentic, more engaging, and more effective connections with customers. By removing tedious tasks that distract them and by simplifying and streamlining the laundry list of procedures and compliance rules that overwhelm them, they can get the job done faster, and provide the best experience for customers.
iPhone mockup
Banking & Lending

Transform customer complaints into fully-compliant customer delight

Empower your agents to be able to focus solely on building more authentic, more engaging, and more effective connections with customers by removing tedious tasks that distract them, and by simplifying and streamlining the laundry list of procedures and compliance rules that overwhelm them, so they can get the job done faster, and provide the best experience for customers.
iPhone mockup
Lending

Transform customer complaints into fully-compliant customer delight

Empower your agents to be able to focus solely on building more authentic, more engaging, and more effective connections with customers by removing tedious tasks that distract them, and by simplifying and streamlining the laundry list of procedures and compliance rules that overwhelm them, so they can get the job done faster, and provide the best experience for customers.
iPhone mockup

Check out our resources.

Check out new ideas and discover all the innovative ways Prodigal’s AI-powered applications will improve your operations.
Easy integrations

I sync with stuff you already use.

Sometimes software integrations can be clunky or complicated. We’ve solved for that too. Our custom APIs are developed with your current software setup in mind, ensuring simple, seamless, and successful product syncs with platforms and tools you already use.
Safe & secure

Expert security & data protection.

You can rest assured knowing that the confidentiality, integrity, and availability of your data is protected according to rigorous industry standards. We possess SOC 2 Type II platform compliance and are PCI DSS certified. We maintain up-to-date processes and controls with regular audits by internal and external parties.
Testimonials

"ProNotes is great from a compliance perspective. You see standardization of notes across the board. Regulators see that thoroughness and consistency and don’t go digging for potential concerns. Especially in highly regulated industries, it’s essential."

Tim Collins

Chief Compliance Officer at InDebted

“Prodigal is powerful. It's helped us identify opportunities to fix compliance gaps, train agents, and increase productivity.”

Neeraj Mendiratta

CEO at KnovaOne

“Prodigal’s notes automation makes servicing operations more efficient and effective.”

Mike Lavin

President & COO at
Consumer Portfolio Services
Dashboard mockup
G2 ratings & reviews

The largest & most trusted software marketplace.

More than 80 million people annually use G2 to make software decisions based on authentic peer reviews.
Dashboard mockup
Dashboard mockup
Modernize your call center

Ready to chat when you are.

Ready to modernize your call center, rescue your agents so they can focus on customer happiness, and streamline your operations? We’d be thrilled to show you how Prodigal can help you do it.
We'll be in touch very soon.
Oops! Something went wrong while submitting the form.
60+
Customers
75
Team members
3
Continents

Join our team

Help us expand our mission of introducing consumer finance intelligence to lenders, collectors, and loan servicers around the world.
Check out our open jobs
60+
Customers
75
Team members
3
Continents