Better strategies to personalize outreach and connection achieve higher payment rates without sacrificing empathy and patient connection.
75%
faster conversation audits
4X
ROI
27%
increased digital engagement
Patient success
Exceed patient expectations.
Making sure financial representatives are both empathetic and efficient on every call is vital to patient satisfaction - and positive revenue results.
Effectiveness
Lift payments.
You don't have to choose between your bottom line and positive patient interactions. Easily manage agent performance and coaching so they can deliver connections and payments.
Efficiency
Avoid economic pressures.
Healthcare continues to face reduced revenue and shrinking margins. Using AI to drive productivity in new ways keeps you competitive.
Testimonial
Using Prodigal, we've seen a jump in payments, and up to a 25% increase in other critical agent effectiveness areas, like compliance scores, rebuttals, and objections. Our customers are the heart of our operations. Prodigal lets us keep that commitment by helping our agents be more empathetic and in the moment, while driving win-win results.