Accelerate self-serve payments with proPay

An intelligent payment portal, designed to reduce drop-offs and drive self-serve payments through seamless experiences across every channels.

Features

Get complete control over your self-serve collections.

Manage multiple accounts in one place

Within proPay, consumers can manage multiple accounts, choose payment methods, and consolidate balances into a single, personalized payment plan, making it easier to self-serve.

Custom look that builds trust

Align every touchpoint with your brand. proPay lets you customize the portal’s look, landing page, and footer to build trust and familiarity from the first click.

Easy, one-step verification

Within proPay, consumers can manage multiple accounts, choose payment methods, and consolidate balances into a single, personalized payment plan, making it easier to self-serve.

Follow-up reminders

With proPay, re-engage drop-offs or missed payments with personalized, trigger-based nudges across SMS, email, or voice and boost payment completion.

Maximize omnichannel payments with unified intelligence

proPay connects with your existing systems to deliver personalized experiences with consistent engagement and maximize payments at every touchpoint.

Built to increase payment conversions

Boost self-serve payments rates

Increase collections by empowering consumers to make payments through a seamless portal and reduce manual collection efforts.

Empower your collection agents

Provide agents with a unified consumer view and real-time payment status for more informed conversations and faster resolution during calls.

Deliver personalized messaging

Deliver personalized messaging for each consumers by choosing the best channel and timing to encouraging more payments.

Improving consumer interaction

Automate manual tasks like sending payment plans and tracking follow-ups, freeing your agents to focus on higher-value interactions.

Unlock performance insights

Get insights into why payments aren't completed to understand consumer behavior and optimize strategies for better collection rates.

Empowering smarter collections across industries

proPay empowers lenders, collection agencies, and healthcare organizations with a unified, data-driven platform that simplifies payments and drives higher recoveries.