.png)
White Papers
September 28, 2022
Why Should Debt Collectors Use Real-Time Agent Assistance?
Learn more about why real-time assistance and collections work so well together to optimize agent and consumer experience — and results.
Download Now
ProAssist
Real-Time Advice. Boundless Growth.
Go from "doing more" to doing more of what drives results. Make every agent conversation high value with real-time assistance designed for outcomes.
Do your agents always know what to say and do next?
With real-time assistance in ProAssist, your agents can be more focused, empathetic, and effective, while reducing risk.
Supercharge Revenue
Go full speed toward results. With real-time prompts based on the most successful conversations and geared for outcomes, you can reduce non value-add activities. Help every agent have more effective and efficient conversations by learning from your best agents.
Boost Experience
ProAssist lets agents ditch the menial tasks and distractions, so they can focus on the nuances of meaningful conversation and better respond to consumer sentiment. As though they had a mentor on every call, agents can easily see the best path to deliver a superior financial experience.
Reduce Compliance Risk
Disclosures and compliance adherence aren't the part of agent performance you want to focus on. Keep up with the regulators with AI that lets you implement legacy and new regulations with less effort, reduce training time, and increase compliance adherence by up to 15% — fast.
See How it Works
.png){kind=small}
Watch Video
Request a Demo
In this 20-minute, online demo, you'll learn how Prodigal can support agent productivity and customer experience, while reducing compliance risk.
With ProAssist, we've seen a jump in payments, and up to a 25% increase in other critical agent effectiveness areas, like compliance scores, rebuttals, and objections. It will only increase from here!”
Paul Allen
COO
FFAM
FFAM
In the News
Trusted By Dozens of Customers
.png)