Unlock Profit Potential in Your Collections Operation
We analyzed 200M+ calls and found several interesting and actionable insights. Check out our infographic and find out how your operations might compare.
With real-time assistance in ProAssist, your agents can be more focused, empathetic, and effective, while reducing risk.
Go full speed toward results. With real-time prompts based on the most successful conversations and geared for outcomes, you can reduce non value-add activities. Help every agent have more effective and efficient conversations by learning from your best agents.
ProAssist lets agents ditch the menial tasks and distractions, so they can focus on the nuances of meaningful conversation and better respond to consumer sentiment. As though they had a mentor on every call, agents can easily see the best path to deliver a superior financial experience.
Disclosures and compliance adherence aren't the part of agent performance you want to focus on. Keep up with the regulators with AI that lets you implement legacy and new regulations with less effort, reduce training time, and increase compliance adherence by up to 15% — fast.
With ProAssist, we've seen a jump in payments, and up to a 25% increase in other critical agent effectiveness areas, like compliance scores, rebuttals, and objections. It will only increase from here!”