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2026 is about making AI agents work at scale
Shantanu Gangal
CEO at Prodigal
May 20, 2026
LinkedIn

2026 is about making AI agents work at scale

"The best way to predict the future is to invent it." — Alan Kay

The receivables industry spent 2025 inventing AI agents. 2026 is about making them work at scale.

Receivables Management Association International's Spring Digital Dispatch covered what we learned deploying proAgent in production at a million $$ scale

https://lnkd.in/dWBgM_nb

Containment rates that flag edge cases early, human escalation rules that get enforced, bilingual performance without staffing bloat, and governance infrastructure nobody demos but everyone needs at scale.

Thank you Aurora, Mike and the RMAI team for the collaboration.

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