Resources
/
Blogs

Blogs

Ideas, research and field notes on collections, servicing and the AI that runs them.

5 steps you need to take in the face of rising credit card delinquencies
Lending
|
May 27, 2024

5 steps you need to take in the face of rising credit card delinquencies

Credit card write-offs are continuing to rise. Here's how your business can prepare.
Read now
arrow-btn-images
AI to address human errors in collections
Collections
|
May 20, 2024

AI to address human errors in collections

Mistakes happen. Is there a way to alleviate them using AI?
Read now
arrow-btn-images
3 ways human error hurts your collections performance
Collections
|
May 20, 2024

3 ways human error hurts your collections performance

Making mistakes is only human. But it might be affecting your collections team's performance in these three ways.
Read now
arrow-btn-images
Balancing technology and human expertise: Annuity Health's approach to RCM success
Healthcare RCM
|
May 16, 2024

Balancing technology and human expertise: Annuity Health's approach to RCM success

The secret to Annuity Health's leadership in healthcare RCM lies in its smart approach to balancing resources.
Read now
arrow-btn-images
Increased revenue without the cost of increased headcount
Healthcare RCM
|
May 15, 2024

Increased revenue without the cost of increased headcount

Annuity Health achieved a productivity lift equivalent to 19 new FTE - without the FTE cost. Here's how.
Read now
arrow-btn-images
AI and people: Balancing technology and human expertise
All
|
May 13, 2024

AI and people: Balancing technology and human expertise

How can you determine when to use technology and when to rely on human expertise?
Read now
arrow-btn-images
ProNotes available for Spanish-language conversations
All
|
May 9, 2024

ProNotes available for Spanish-language conversations

Get clear, concise, automated notes for calls in both English and Spanish with ProNotes.
Read now
arrow-btn-images
Debt buyers: 3 ways to boost your network's profitability by reducing cost-to-collect
Collections
|
May 2, 2024

Debt buyers: 3 ways to boost your network's profitability by reducing cost-to-collect

How to maximize profitability while maintaining strong relationships with your network of collections agencies.
Read now
arrow-btn-images
Your QA tool is holding you back
All
|
April 25, 2024

Your QA tool is holding you back

You need to work effectively - your QA and compliance tool might be what's getting in the way.
Read now
arrow-btn-images
Webinar recap: Mastering the art of reducing wrap time
Collections
|
April 17, 2024

Webinar recap: Mastering the art of reducing wrap time

Wrap time - the silent productivity killer. Four experts share why it's so hard to solve and best practices to improve.
Read now
arrow-btn-images
3 ways credit unions can win the member experience battle using AI and data
Lending
|
April 16, 2024

3 ways credit unions can win the member experience battle using AI and data

Credit unions deliver something big banks can't - unparalleled member experience. AI and data can help.
Read now
arrow-btn-images
FFAM360 increases agent effectiveness 25%
Collections
|
April 12, 2024

FFAM360 increases agent effectiveness 25%

Increasing agent effectiveness by 25%? FFAM360 achieved that - and more - with AI.
Read now
arrow-btn-images
How this agency achieved 4X ROI with AI for compliance
Collections
|
April 10, 2024

How this agency achieved 4X ROI with AI for compliance

How a leading agency streamlined their QA team and boosted compliance while reducing headcount.
Read now
arrow-btn-images
Prodigal and the consumer finance hyper-personalization frontier
All
|
April 3, 2024

Prodigal and the consumer finance hyper-personalization frontier

What consumer finance can learn from Netflix- and Amazon-style personalization and how AI can help you put it into practice.
Read now
arrow-btn-images
Revolutionize QA and compliance with AI built for you
All
|
April 2, 2024

Revolutionize QA and compliance with AI built for you

If your QA and compliance workflows are incomplete and inaccurate, it's time to find a better way that delivers 100% coverage with human-level accuracy.
Read now
arrow-btn-images
AI-powered timing to maximize customer engagement
All
|
March 28, 2024

AI-powered timing to maximize customer engagement

Introducing ProEngage - the secret to maximizing customer engagement through text and email.
Read now
arrow-btn-images
Improving customer email opens and CTR with ProEngage
Lending
|
March 27, 2024

Improving customer email opens and CTR with ProEngage

How we helped a BNPL lender's collections team increase payments 43% by building a custom email engagement model.
Read now
arrow-btn-images
Elevating the credit union member experience with custom AI solutions
Lending
|
March 26, 2024

Elevating the credit union member experience with custom AI solutions

Credit unions are committed to a superior member experience. How can AI help?
Read now
arrow-btn-images
FCS reviews calls 5X faster with ProInsight
Collections
|
March 19, 2024

FCS reviews calls 5X faster with ProInsight

FCS chose Prodigal ProInsight to analyze 100% of their calls for QA and compliance, deliver client reports 35% quicker, and complete call reviews 5X faster.
Read now
arrow-btn-images
Auto finance trends for 2024
Auto finance
|
March 12, 2024

Auto finance trends for 2024

Should auto finance teams feel confident or concerned about what's coming in 2024?
Read now
arrow-btn-images
The top 4 places where lenders should invest in generative AI for the most ROI
Lending
|
March 12, 2024

The top 4 places where lenders should invest in generative AI for the most ROI

Forward-looking lending teams are already getting ROI from generative AI across the loan lifecycle.
Read now
arrow-btn-images
Modernize your collections processes with AI
Collections
|
March 1, 2024

Modernize your collections processes with AI

Meet four ways to modernize your collections process with AI.
Read now
arrow-btn-images
Putting RMAI learnings into action
Collections
|
February 29, 2024

Putting RMAI learnings into action

Here's how to put your learnings from RMAI about coming delinquencies, thin margins, and AI in collections into practice.
Read now
arrow-btn-images
43% increase in payments from email - one lender's story
Lending
|
February 29, 2024

43% increase in payments from email - one lender's story

See how one lender lifted payments 43% with ProEngage.
Read now
arrow-btn-images
Collect more, now.

Ready to chat when you are

Modernize every strategy and workflow so you can realize the revenue you want. Let's get you started.
We'll be in touch very soon.
Oops! Something went wrong while submitting the form.
100+
Customers
75
Team members
3
Continents

Join our team

Help expand our mission of introducing consumer finance intelligence to lenders collectors and loan agencies around the world.
Check out our open jobs
100+
Customers
75
Team members
3
Continents
Untitled UI logotextLogo
655 Castro Street Suite 2
Mountain View, CA 94041
(650) 802-7795
support@prodigaltech.com
Our Solutions
proAgent
proPay
proCollect
Agent co-pilot & training
By Industry
Auto Finance
Collections
Healthcare RCM
Lending
Resources
Blogs
Product updates
Case studies
E-books & one-sheets
Prodigal Trust Center
Company
About Us
Careers
PIE
© 2026 - Prodigal Technologies Inc. All rights reserved.
Resources

Become a Prodigal pro.

You’ve got questions? We’ve got answers. Lots of ‘em!

Check out information specific to your business and learn how Prodigal helps consumer finance teams boost efficiency, improve compliance and QA coverage, and turn every agent into a top performer.
Geometric shapeGeometric shape