Blogs

Prodigal and Revenue Cycle Associates team up to modernize RCM

Healthcare RCM innovator Revenue Cycle Associates teams up with Prodigal to improve patient experience and client results with AI-powered solutions.

The buzz at HFMA RCC

We overheard revenue cycle management conversations about consumerism, big tech, and AI in healthcare at the HFMA RCC conference.

Better rev cycle management collections benefit patients - and everyone else

Better rev cycle management practices benefit healthcare providers, administrators, and call center managers and agents, while also improving patient care.

February 15, 2023

4 top healthcare RCM challenges and what to do about them

Healthcare revenue cycle management faces major challenges: hiring and retention, patient expectations, and financial pressures. The right technology can help.

Tips for better QA in your healthcare patient contact center

Patient call centers are all about customer service. But how can your healthcare contact center keep up with the increasing demands? Here are some tips

4 Trends in patient financial experience

In healthcare, patient experience comes first. The patient's financial experience is no exception.Prioritizing the experience will become ever more important.

Surprising Healthcare RCM Improvements to Make ASAP

Through exceptional conversation data, you can master the revenue cycle management operations issues that plague your healthcare organization.

February 16, 2022

What is the No Surprises Act?

The No Surprises Act has taken effect and is changing healthcare revenue cycle management. How can it help create improvements?

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60+

Customers

75

Team members

3

Continents