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Better intelligence. Better results.
Our story
Our solutions
Strategic Intelligence
ProEngage
Determine the optimal time to email or text
Intent to pay
Prioritize accounts most likely to pay
Complaints management
Identify & capture customer complaints
Operational Intelligence
ProInsight
QA and compliance reviews
ProNotes
Real-time agent notes
ProAssist
Real-time agent coaching
By industry
Auto Finance
Collections
Healthcare RCM
Lending
Resources
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Case studies & e-books
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Case studies
Uncovering and improving agent behavior
Prodigal teamed up with Davies Consulting to help a mutual customer find and address agent behaviors leading to loss and risk.
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Case studies
Increased call audit speed, decreased QA headcount
See how Gatestone achieved efficient QA work with just three team members thanks to ProInsight.
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Case studies
Finally able to reduce QA headcount and realize 4X ROI
See how a 30-year industry leader cut QA headcount and streamline manual processes.
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Case studies
FCS reimagines their proactive compliance strategy with ProInsight
FCS chose Prodigal ProInsight to analyze 100% of their calls for QA and compliance, deliver client reports 35% quicker, and complete call reviews 5X faster.
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Case studies
FFAM360 uses Prodigal ProAssist and ProNotes and increases payment discussions 12%
After implementing all three of Prodigal’s applications, FFAM saw a fast lift in several key effectiveness metrics.
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Case studies
A leading law firm increases audits from 2% to 100% with Prodigal
Since adopting ProInsight, this leading collections law firm has revolutionized its call auditing process by automating QA workflows to eliminate legal costs associated with incorrect dispositions.
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Case studies
ProNotes helps Rash Curtis & Associates increase in-call time 30%
Using Prodigal's AI-driven, real-time call summary assistant, ProNotes, Rash Curtis & Associates empowered its agents to cut down on their wrap-up time, ultimately realizing a 30% increase in daily call time.
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Case studies
Time and cost savings at Optio Solutions with ProInsight
With Prodigal's AI-driven speech analytics, Optio is able to analyze 100% of calls to ensure compliant and highly effective collection operation
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AI to modernize your business
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The information you've always needed to accurately prioritize, segment, and target accounts so you can reduce costs and increase customer satisfaction, delivered for your business by Prodigal's custom AI.
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Collingwood VIC 3066 AU
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60+
Customers
75
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3
Continents
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Help introduce consumer finance intelligence to lending and collections teams everywhere.
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60+
Customers
75
Team members
3
Continents