See how Gatestone achieved efficient QA work with just 3 team members thanks to ProInsight.

See how a 30-year industry leader cut QA headcount and streamline manual processes.

After implementing all three of Prodigal’s applications, FFAM saw a fast lift in several key effectiveness metrics.

FCS chose Prodigal ProInsight to analyze 100% of their calls for QA and compliance, deliver client reports 35% quicker, and complete call reviews 5X faster.

Since adopting ProInsight, this leading collections law firm has revolutionized its call auditing process by automating QA workflows to eliminate legal costs associated with incorrect dispositions.

Using Prodigal's AI-driven, real-time call summary assistant, ProNotes, Rash Curtis & Associates empowered its agents to cut down on their wrap-up time, ultimately realizing a 30% increase in daily call time.

ProNotes, the automated note-taking solution, offered a massive boost to collector's productivity. The agency saw a reduction of wrap time by over 50% for most agents within 2 weeks of the launch.

Understanding how agents spend their time in a day is critical to the profitability of any debt collection business. Typically, agents lose 25% of the time in taking notes after talking to the customer.

With Prodigal's AI-driven speech analytics, Optio is able to analyze 100% of calls to ensure compliant and highly effective collection operation