At Lotane & Associates, Prodigal's AI agent helps callers understand how interest affects their balance, work through an approved payment plan, and complete payment.

Why a collections voice agent stays flexible in conversation while the compliance-critical decisions are enforced by the architecture underneath.

Most collection agencies are leaving a significant portion of their portfolio unworked. Here is how the industry is responding and which debt recovery strategy closes the gap.

The cost of debt collection makes most small balance accounts unprofitable to work. Here is what that means for your portfolio and how to fix it.

Early liquidation rate determines who gets more placements. Three proven strategies for collection law firms to improve performance, lower cost-to-collect, and win more volume from clients

Debt buyers place full portfolios with agencies but only a fraction gets worked. Here's what that coverage gap costs, and how to close it.

Containment rate directly impacts cost-to-collect. Collections teams optimizing self-service automation cut costs 10-30% while improving recovery.

Learn how Public Service Loan Forgiveness works, why 94% of applications are denied, and how servicers can improve outcomes.

Explore the best AI for debt collections in 2025 with a breakdown of top platforms and how Prodigal leads with full lifecycle intelligence.

Discover the top debt collection industry trends for 2026 including AI agents, digital-first strategies, compliance and cloud adoption.

Discover how a nationally licensed collection agency boosted open rates of debt collection emails from 7% to 45% and tripled click rates by fixing deliverability issues.

The CFPB’s regulatory pullback marks a shift toward industry self-regulation, creating both flexibility and accountability for lenders and debt collectors.

Student loan collections return after five years, creating a high-stakes moment of opportunity, confusion, and compliance pressure.

Learn how CIOs are driving margins in collections by leading AI-native operations and managing AI agents as their team.

PPM shows potential returns in debt buying, but real profitability goes deeper; find out how to measure what truly matters.

Collection forecasts are only half the story. See what Jefferson Capital’s actuals reveal about strategy, geography and execution.

Jefferson Capital’s IPO signals a tech-driven, compliance-first future for collections. Learn what it means for your strategy.

Even a single wrong call disposition can lead to lost revenue or lawsuits. Here’s how to catch and fix them before they cost you.

Here's how our expert-managed digital outreach solution is enabling collections law firms improve engagement and boost recovery

To actually be first in line, you need to time it right, make it easy, and remove every possible excuse for delay. Here’s how.

AI-powered virtual agents are transforming debt collections, improving efficiency, compliance, and 24/7 availability. Learn how to evaluate the best solutions for 2025.

Virtual agents need specialized capabilities beyond basic AI features to drive collection results. Learn why specialized features make a big difference

General Revenue Corporation continues to advance its collections operations and customer experience management through Prodigal's AI-powered ProInsight platform, a partnership that began two years ago.

Discover 5 proven strategies for third-party collection agencies to reduce costs, improve recoveries, and thrive in 2025’s challenging landscape.