Blogs

Banking & lending

Recap: Managing consumer complaints webinar

Our webinar on managing consumer complaints had one big takeaway - you need a human-led, AI-powered process for effective capture and remediation.

Banking & lending

The buzz at Fintech Nexus

Fraud and credit invisibility were two huge topics at Fintech Nexus 2023 in New York, where we saw the impact of disrupting consumer finance.

Banking & lending

The secret to improving banking complaints management

Managing customer complaints causes major headaches for banks and other lenders. What should you look for in solutions to help?

Banking & lending

The buzz at CCN 2023

Hot topics of conversation at the Credit and Collections News conference were consumer questions, AI in ARM, delinquencies, regulations, and medical debt.

Banking & lending

The buzz at CBA Live 2023

Banking and lending teams at CBA were talking about regulations and the CFPB, modernizing technology, and two new twists on staffing difficulties.

Banking & lending

November 21, 2022

Latest portfolio trends of the largest credit card issuers

Discover insights and latest trends of the US credit card market in our latest analysis of the top 6 largest credit card issuers' recent portfolios.

Banking & lending

How can fintechs keep growing today?

Fintechs have unique challenges and unique opportunities. In a shifting economic environment, where should they focus?

Banking & lending

December 28, 2021

Three Predictions for Lending Industry and AI

New winners in the lending and loan servicing industry will reach next-level scale with interaction-based artificial intelligence.

Banking & lending

The next phase of fintech innovation

First 2 phases of FinTech innovation focused on simplifying acquisitions and underwriting the borrower. The next is improving the customer experience.

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60+

Customers

75

Team members

3

Continents