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Our Solutions
Strategic Intelligence
ProEngage
Determine the best time to contact each account
Intent to pay
Prioritize accounts most likely to pay
Complaints management
Identify & capture customer complaints
Operational Intelligence
ProInsight
QA automation, scorecards and business insights
ProNotes
Real-time agent notes
ProAssist
Real-time agent coaching
Industries
Auto finance
Collections
Healthcare RCM
Lending
Resources
Company
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Case studies & e-books
Healthcare RCM
|
Case studies
Increased revenue without the cost of increased headcount
By automating after-call work, Annuity Health dramatically increased productivity without having to increase staff.
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Healthcare RCM
|
Case studies
Staying in the lead with exceptional patient connections and client service
RevCycle, Inc. was looking for an accurate call audit solution. They got AI for more than just QA.
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Healthcare RCM
|
Case studies
Healthcare debt collections agency cuts call wrap time in half with ProNotes
ProNotes, the automated note-taking solution, offered a massive boost to collector's productivity. The agency saw a reduction of wrap time by over 50% for most agents within 2 weeks of the launch.
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60+
Customers
75
Team members
3
Continents