AI agent for servicing and collections – integrated out-of-the box and live 24/7 across voice and digital.
See proAgent
Got Spanish-speaking borrowers?
We've got you covered.
ProNotes is now available in Spanish.
Got Spanish-speaking borrowers? We've got you covered.
ProNotes is now available in Spanish.
Learn more
Get more payments.
Our Solutions
Customer-facing
proAgent
AI agent to automate end-to-end collections operations
proCollect
Fully orchestrate your digital strategy with our AI platform
proPay
AI-native payment portal to scale your self-serve
Team-facing
proInsight
QA automation, scorecards and revenue insights
proNotes
Real-time automated and standardized notes
proAssist
Dynamic prompts for real-time agent assistance
Industries
Auto finance
Collections
Healthcare RCM
Lending
Resources
Company
Careers
Let's talk
Let's talk
How it works
Get the payments you want.
You want to collect more? Let's make it happen.
Learn how you can use custom-built AI to improve segmentation, prioritization, treatment plans, and more with new strategies and next-gen personalization.
See how teams like yours are getting the results they want and streamlining every workflow.
Ready? Let's go.
Blogs
Product updates
Case studies
E-books & one-sheets
All
Auto finance
Collections
Healthcare RCM
Lending
Blogs
Collections
|
Blogs
What the agent isn't allowed to do
Why a collections voice agent stays flexible in conversation while the compliance-critical decisions are enforced by the architecture underneath.
Read now
Auto finance
|
Blogs
How to deploy AI agents in auto loan collections
Most AI auto loan collections pilots perform well on early-stage accounts, but struggle when the same deployment hits 60 to 90 day subprime at scale. Here's how to structure it right.
Read now
Auto finance
|
Blogs
Why subprime auto collections strategy needs to change in 2026
Subprime borrowers hold 17% of active auto loan accounts but drive nearly two thirds of all delinquencies. That's why subprime auto collections strategy needs to be built differently.
Read now
See all
See all
Product updates
One payment for every account
proPay
|
October 30, 2026
Combined payments and plans across multiple accounts in proPay
proPay now lets consumers pay several accounts at once, or put them on one plan, with the split set by your rules.
Read now
Verification without the wait
proAgent
|
October 30, 2026
Faster right-party verification on proAgent calls
proAgent confirms who it's speaking to faster, with no drop in verification rates.
Read now
Getting past the call screener
proAgent
|
October 30, 2026
Call screener and voicemail handling for proAgent outbound calls
proAgent works out who answered before it speaks, and holds through call screeners.
Read now
See all
See all
Case studies
Collections
|
September 16, 2026
How Cohen & Cohen Law made digital a major collections channel
Inside one law firm's shift to digital collections: a controlled test, a portal that took over, and recovery that scaled with the book.
Read now
Collections
|
September 15, 2026
How Lotane & Associates scales complex collections with AI
At Lotane & Associates, Prodigal's AI agent helps callers understand how interest affects their balance, work through an approved payment plan, and complete payment.
Read now
Healthcare RCM
|
September 18, 2025
How proCollect delivered RevCycle $3.1M in payments collected
RevCycle used proCollect's AI-driven outreach to put agent time where it pays, adding $3.1M in annual payments without adding headcount.
Read now
See all
See all
Get the inside scoop
Keep up with the latest industry news and get new ideas on how to increase payments with generative AI.
First name
Last name
Email
You got it. Keep an eye on your inbox.
Oops! Something went wrong while submitting the form.
E-books and one-sheets
Collections
|
E-books and one-sheets
How to improve your collections dialer strategy
An AI-driven dialer strategy that boosted right-party contacts and lifted collections efficiency by 66%.
Read now
All
|
E-books and one-sheets
The answers you need from your customer conversations
Fresh intelligence to answer the questions that power your business, brought to you by custom AI.
Read now
All
|
E-books and one-sheets
Create powerful strategies based on fresh data you can’t get anywhere else
Your customer conversations have the answers you need. Uncover them with custom consumer finance AI.
Read now
See all
See all
Blogs
Auto finance
|
Blogs
How to deploy AI agents in auto loan collections
Most AI auto loan collections pilots perform well on early-stage accounts, but struggle when the same deployment hits 60 to 90 day subprime at scale. Here's how to structure it right.
Read now
Auto finance
|
Blogs
Why subprime auto collections strategy needs to change in 2026
Subprime borrowers hold 17% of active auto loan accounts but drive nearly two thirds of all delinquencies. That's why subprime auto collections strategy needs to be built differently.
Read now
Auto finance
|
Blogs
How AI handles subprime auto loan delinquencies at scale
Subprime auto loan delinquencies require precise financial math on every call. Here is how the right AI handles it and what to look for before you deploy.
Read now
See all
See all
Product updates
One payment for every account
proPay
|
October 30, 2026
Combined payments and plans across multiple accounts in proPay
proPay now lets consumers pay several accounts at once, or put them on one plan, with the split set by your rules.
Read now
Verification without the wait
proAgent
|
October 30, 2026
Faster right-party verification on proAgent calls
proAgent confirms who it's speaking to faster, with no drop in verification rates.
Read now
Getting past the call screener
proAgent
|
October 30, 2026
Call screener and voicemail handling for proAgent outbound calls
proAgent works out who answered before it speaks, and holds through call screeners.
Read now
See all
See all
Case studies & whitepapers
Auto finance
|
September 8, 2025
Subprime auto lender reduced charge-offs with AI-led omnichannel collections
A subprime auto lender used proCollect to make collections personal and self-serve, lifting payments 8% and cutting cost-to-collect 23%.
Read now
See All
Get the inside scoop
Keep up with the latest industry news and get new ideas on how to increase payments with generative AI.
First name
Last name
Email
You got it. Keep an eye on your inbox.
Oops! Something went wrong while submitting the form.
E-books and one-sheets
Auto finance
|
E-books and one-sheets
How to improve auto loan servicing
Auto financing is different from other asset-backed loans. Get deep insight from every borrower's conversation.
Read now
Auto finance
|
E-books and one-sheets
Prodigal for auto finance
Collect efficiently while delivering a great customer experience. Prodigal’s AI-powered applications help auto lenders maximize productivity, ensure compliance, and improve customer service.
Read now
See all
See all
Blogs
Collections
|
Blogs
What the agent isn't allowed to do
Why a collections voice agent stays flexible in conversation while the compliance-critical decisions are enforced by the architecture underneath.
Read now
Collections
|
Blogs
Collection strategy for tax filing deadline with AI-powered scoring, timing, and settlement
AI-powered refund scoring, campaign timing, and settlement strategies that help collection agencies maximize recovery before the tax filing deadline hits.
Read now
Collections
|
Blogs
Three debt recovery strategy to reduce collection cost for agencies
Most collection agencies are leaving a significant portion of their portfolio unworked. Here is how the industry is responding and which debt recovery strategy closes the gap.
Read now
See all
See all
Get the inside scoop
Keep up with the latest industry news and get new ideas on how to increase payments with generative AI.
First name
Last name
Email
You got it. Keep an eye on your inbox.
Oops! Something went wrong while submitting the form.
Product updates
One payment for every account
proPay
|
October 30, 2026
Combined payments and plans across multiple accounts in proPay
proPay now lets consumers pay several accounts at once, or put them on one plan, with the split set by your rules.
Read now
Verification without the wait
proAgent
|
October 30, 2026
Faster right-party verification on proAgent calls
proAgent confirms who it's speaking to faster, with no drop in verification rates.
Read now
Getting past the call screener
proAgent
|
October 30, 2026
Call screener and voicemail handling for proAgent outbound calls
proAgent works out who answered before it speaks, and holds through call screeners.
Read now
See all
See all
Case studies
Collections
|
September 16, 2026
How Cohen & Cohen Law made digital a major collections channel
Inside one law firm's shift to digital collections: a controlled test, a portal that took over, and recovery that scaled with the book.
Read now
Collections
|
September 15, 2026
How Lotane & Associates scales complex collections with AI
At Lotane & Associates, Prodigal's AI agent helps callers understand how interest affects their balance, work through an approved payment plan, and complete payment.
Read now
Collections
|
September 15, 2025
Solving email deliverability helped FFAM boost payments by 15%
proCollect fixed FFAM's email deliverability and personalized every send, driving a 15% rise in payments collected through digital channels.
Read now
See all
See all
E-books and one-sheets
Collections
|
E-books and one-sheets
How to improve your collections dialer strategy
An AI-driven dialer strategy that boosted right-party contacts and lifted collections efficiency by 66%.
Read now
Collections
|
E-books and one-sheets
Enterprise-grade security and efficiency for customers across Prodigal’s AI-powered solutions
Prodigal is here to deliver, with solutions that support centralized access control and user management.
Read now
Collections
|
E-books and one-sheets
A guide to managing staffing shortages in debt collections
Ease collections labor shortages with proven hiring and retention strategies from collections leaders and tips on using AI to reduce ramp time and improve payment rates.
Read now
See all
See all
Blogs
Healthcare RCM
|
Blogs
Building trust, Not credit leverage
How RCM teams and medical debt collectors can adapt to the proposed banning of medical bills from credit reports.
Read now
Healthcare RCM
|
Blogs
Balancing technology and human expertise: Annuity Health's approach to RCM success
The secret to Annuity Health's leadership in healthcare RCM lies in its smart approach to balancing resources.
Read now
Healthcare RCM
|
Blogs
Increased revenue without the cost of increased headcount
Annuity Health achieved a productivity lift equivalent to 19 new FTE - without the FTE cost. Here's how.
Read now
See all
See all
Get the inside scoop
Keep up with the latest industry news and get new ideas on how to increase payments with generative AI.
First name
Last name
Email
You got it. Keep an eye on your inbox.
Oops! Something went wrong while submitting the form.
Product updates
One payment for every account
proPay
|
October 30, 2026
Combined payments and plans across multiple accounts in proPay
proPay now lets consumers pay several accounts at once, or put them on one plan, with the split set by your rules.
Read now
Verification without the wait
proAgent
|
October 30, 2026
Faster right-party verification on proAgent calls
proAgent confirms who it's speaking to faster, with no drop in verification rates.
Read now
Getting past the call screener
proAgent
|
October 30, 2026
Call screener and voicemail handling for proAgent outbound calls
proAgent works out who answered before it speaks, and holds through call screeners.
Read now
See all
See all
Case studies
Healthcare RCM
|
September 18, 2025
How proCollect delivered RevCycle $3.1M in payments collected
RevCycle used proCollect's AI-driven outreach to put agent time where it pays, adding $3.1M in annual payments without adding headcount.
Read now
Healthcare RCM
|
May 13, 2024
Annuity Health increased revenue without the cost of increased headcount
By automating after-call work with proNotes, Annuity Health completed 39% more calls a day and avoided more than $1M a year in hiring costs.
Read now
Healthcare RCM
|
January 20, 2024
RevCycle drives patient retention and protects client reputation with conversation data
RevCycle came to proInsight for more accurate call audits. It got 90% accuracy, 70% faster reviews and new insight into agent empathy.
Read now
See all
See all
E-books and one-sheets
Healthcare RCM
|
E-books and one-sheets
The revenue cycle leader's guide to improving efficiency with generative AI
Revenue cycle teams can defeat understaffing and thin margins with generative AI - learn where to start.
Read now
Healthcare RCM
|
E-books and one-sheets
An Rx for pains in RCM staffing
RCM payments teams are experiencing severe labor shortages. Download the ebook for innovative ideas to attract, retain, and support agents who will deliver a positive patient experience.
Read now
Healthcare RCM
|
E-books and one-sheets
The revenue cycle leader's guide to improving workforce efficiency with generative AI
Master revenue cycle challenges using generative AI. Streamline processes, automate documentation, empower agents, and gain actionable insights.
Read now
See all
See all
Blogs
Lending
|
Blogs
How AI agents fit into solar loan servicing
Agentic AI solves the top drivers of solar loan delinquency – autopay failures, True-Up shocks, hardship, and installer bankruptcy - while integrating deeply with servicing systems.
Read now
Lending
|
Blogs
Why BNPL is now the fastest-growing delinquency problem in consumer lending
BNPL delinquency rates jumped to 41% as payment stacking and phantom debt overwhelm traditional collections. See how AI agents solve this.
Read now
Lending
|
Blogs
U.S. delinquency rates are climbing in 2025 across key consumer credit segments
Despite a strong economy, 2025 delinquencies are rising across key segments. Discover what this means for lenders.
Read now
See all
See all
Product updates
One payment for every account
proPay
|
October 30, 2026
Combined payments and plans across multiple accounts in proPay
proPay now lets consumers pay several accounts at once, or put them on one plan, with the split set by your rules.
Read now
Verification without the wait
proAgent
|
October 30, 2026
Faster right-party verification on proAgent calls
proAgent confirms who it's speaking to faster, with no drop in verification rates.
Read now
Getting past the call screener
proAgent
|
October 30, 2026
Call screener and voicemail handling for proAgent outbound calls
proAgent works out who answered before it speaks, and holds through call screeners.
Read now
See all
See all
Case studies
Lending
|
September 10, 2025
How AI-driven personalization helped a BNPL lender cut roll rate by 11%
A BNPL lender used proCollect to personalize collections at scale, cutting roll rate 11% and lifting promise-to-pay 45% and pre-charge-off recovery 33%.
Read now
Lending
|
January 30, 2024
A BNPL lender increased payments with a data-driven email strategy
Prodigal's AI found the right day, time, message and frequency for a BNPL lender's emails, lifting payments 43%.
Read now
Lending
|
June 22, 2023
Fintech lender achieves cost savings by reducing average call handle time
A point-of-sale fintech lender cut average handle time 22% with proNotes and saved 10% within three weeks.
Read now
See all
See all
Get the inside scoop
Keep up with the latest industry news and get new ideas on how to increase payments with generative AI.
First name
Last name
Email
You got it. Keep an eye on your inbox.
Oops! Something went wrong while submitting the form.
E-books and one-sheets
Lending
|
E-books and one-sheets
Beating the credit union member service representative staffing shortage
Credit unions are facing staffing shortages for member service representatives. They're taking action with remote work, compensation, generative AI, and more.
Read now
Lending
|
E-books and one-sheets
How generative AI can help student loan servicers through the October shock
As student loan forbearance ends, borrower worries grow, yet understaffed loan servicers also struggle with low unemployment, affecting compliance and service.
Read now
Lending
|
E-books and one-sheets
AI-powered banking complaints management to reduce risk and increase customer satisfaction
Banks struggle with complaints management from identification and capture through root cause analysis. AI-powered solutions are here to help.
Read now
See all
See all
Collect more, now.
Ready to chat when you are
Modernize every strategy and workflow so you can realize the revenue you want. Let's get you started.
hello@untitledui.com
+1 (555) 000-0000
100 Smith Street
Collingwood VIC 3066 AU
First name
Last name
Email
Phone number
Company
Title
I agree to all the
Terms
and
Privacy Policy
.
We'll be in touch very soon.
Oops! Something went wrong while submitting the form.
100+
Customers
75
Team members
3
Continents
Join our team
Help expand our mission of introducing consumer finance intelligence to lenders collectors and loan agencies around the world.
Check out our open jobs
100+
Customers
75
Team members
3
Continents