Blogs

Estimated vs. Actual Collection Multiples in JCAP by region. What the 2019–2021 vintages reveal

Collection forecasts are only half the story. See what Jefferson Capital’s actuals reveal about strategy, geography and execution.

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What Jefferson Capital’s IPO tells us about the future of debt collections (and why it matters to you)

Jefferson Capital’s IPO signals a tech-driven, compliance-first future for collections. Learn what it means for your strategy.

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One wrong click by your collector could cost you thousands? Here’s how to stop it

Even a single wrong call disposition can lead to lost revenue or lawsuits. Here’s how to catch and fix them before they cost you.

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Three AI agent applications transforming early delinquency operations

Discover proven strategies with AI that improve cure rates, cut costs, and speed up recovery without extra manual effort.

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Digital-powered legal collections for faster liquidation

Here's how our expert-managed digital outreach solution is enabling collections law firms improve engagement and boost recovery

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The dialer strategy behind a 66% collections increase

Discover a real-world AI-driven dialer strategy case study showcasing a 66% increase in collections fees per hour using dynamic data integration and unified intelligence.

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Architecting a low-latency LLM-based AI agent for real-time financial conversations

Here's what we’ve learned so far while building an enterprise-grade, production-ready, real-time voice agent for the consumer finance industry.

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Solving email deliverability helped FFAM boost payments by 15%

FFAM improved digital collections by solving email deliverability issues with ProCollect, personalizing outreach to boost engagement and payments by 20%.

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Reacting fast to payment intent: How to win big this tax season

Learn winning tax season collection strategies to capture and act on payment intent in real time to maximize collections.

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Prodigal launches PIE: Intelligence layer for collections AI Agents

Prodigal today announced the Prodigal Intelligence Engine (PIE), a specialized intelligence layer designed to power AI agents in collections and consumer finance.

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Early tax season trends and what they mean for your collection strategies

Refunds are delayed by 3.8%, but with average refunds up 7.5%, adjusting your tax season strategy can help maximize collections. Learn how to time outreach, target the right accounts, and drive more payments.

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Everyone says ‘Be first in line’ – Here’s how to actually do it this tax season

To actually be first in line, you need to time it right, make it easy, and remove every possible excuse for delay. Here’s how.

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State of debt collections virtual agents in 2025

AI-powered virtual agents are transforming debt collections, improving efficiency, compliance, and 24/7 availability. Learn how to evaluate the best solutions for 2025.

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If your IVR could talk, it would apologize for lost payments

IVRs are dying, and they’re taking your collections down with them. Outdated menus, long wait times, and payment roadblocks are costing you real revenue.

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Are virtual agents ready to handle collections on their own?

Virtual agents need specialized capabilities beyond basic AI features to drive collection results. Learn why specialized features make a big difference

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General Revenue Corp. leads collections innovation with Prodigal’s AI

General Revenue Corporation continues to advance its collections operations and customer experience management through Prodigal's AI-powered ProInsight platform, a partnership that began two years ago.

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Slash collection costs while maximizing recoveries

Discover 5 proven strategies for third-party collection agencies to reduce costs, improve recoveries, and thrive in 2025’s challenging landscape.

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5 Quick wins to improve digital collection efficiency in 2025

Discover 5 actionable digital collection strategies for 2025. No complex software or operations overhauls are needed - start improving borrower engagement today with simple, proven tactics.

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How email deliverability impacts payments in debt collections

Here's why email deliverability matters, the challenges collection agencies face, and actionable solutions to optimize your email strategy.

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Why ranking debt collection agents by amount collected misses the bigger picture

Discover why evaluating debt collection agents solely by the amount collected overlooks key factors. Learn how Intent to Pay (ITP) enhances performance assessments for better collections.

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Building trust, Not credit leverage

How RCM teams and medical debt collectors can adapt to the proposed banning of medical bills from credit reports.

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Are you tracking the right metrics?

Identify areas for improvement in your auto loan collections operation with simple, clear, and impactful metrics.

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Compliance checklist for collecting payments through email and SMS

Learn the critical email and text regulations in debt collection to protect your business from costly mistakes.

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No Tech, No Problem

3 easy fixes to boost your payment rates without tech

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Collect more, now.

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