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Our solutions
Strategic Intelligence
ProEngage
Determine the optimal time to email or text
Intent to pay
Prioritize accounts most likely to pay
Complaints management
Identify & capture customer complaints
Operational Intelligence
ProInsight
QA and compliance reviews
ProNotes
Real-time agent notes
ProAssist
Real-time agent coaching
By industry
Auto Finance
Collections
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Resources
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Blogs
Collections
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Blogs
What TikTok is saying about debt and collections
What advice are borrowers getting about debt and collections from TikTok videos?
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Collections
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Blogs
Tax season lessons, predictions, and suggestions for collections
We asked sales and collections leaders what we learned from tax season 2022 and how to get ahead in 2023 - here’s what they recommended.
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Collections
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Blogs
Why collecting from millennials is difficult - and how to do it anyway
Millennials have unprecedented levels of debt, but how can you collect?
Read now
Collections
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Blogs
The buzz at RMAi 2023
What was everyone buzzing about at the RMAi conference? Accounts receivables and collections teams wanted to talk compliance, defaults, and hiring and retention.
Read now
Collections
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Blogs
Telrock System partners with Prodigal for AI-driven collections
Prodigal and Telrock Systems have partnered to deliver real-time intelligence and solutions to lenders, creditors, and their agencies.
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Collections
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Blogs
How the collections industry can ace next tax season
Preparing for tax season today requires collectors, debt buyers, and creditors to evaluate the past — and take a leap toward the future.
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Collections
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Blogs
What is collections intelligence?
Collections Intelligence brings information and processes together to improve collections experiences for all.
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Collections
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Blogs
Top challenges in revenue collection
While challenges abound in the contact center, effectiveness stands out. Agent performance can be the make or break ingredient.
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Collections
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Blogs
Reg F language you need to know: Clear and conspicuous
Reg F has deeply impacted consumer finance teams. Here, we take a look at a key phrase that's garnered a lot of attention: Clear and Conspicuous Disclosure.
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Collections
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Blogs
Harris & Harris signs with Prodigal to fuel customer empathy
Prodigal's Newest Partner: ARM Leader Harris & Harris. Ready to take customer communication to the next level.
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Collections
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Blogs
How Does AB 1020 Impact Agencies?
AB 1020 is the latest bill that's going to significantly change the way agencies work. We've got all the details on what this means for you.
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Collections
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Blogs
Engineering Prodigal's redaction models
Prodigal's engineering team talks about the foundation of our top-performing redaction model to keep customer information safe.
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Collections
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Blogs
Preparing for a credit delinquency surge
The most critical time to prepare for a delinquency surge is before it happens. Follow these 3 steps to keep your agency from crashing during these events.
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Collections
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Blogs
Navigating Regulation F With AI
Navigating Reg F requires knowing the rules and finding the right tools to meet them. Best-in-class AI-powered software can help.
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Collections
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Blogs
Measure Agent Empathy and Understanding in Collections
We analyzed 10M+ relevant agent interactions to learn more about empathy. In this blog post we share the actual results of an empathetic approach.
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Collections
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Blogs
CCMR3 Improves Call Audits and Customer Experience with ProInsight
CCMR3 implements ProInsight to improve consumer experience and reduce compliance risk with 100% call monitoring.
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Collections
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Blogs
5 Debt Collection Industry Trends You Can’t Ignore in 2022
From omnichannel intelligence to Regulation F, here we’re going to discuss the trends that could influence the debt collections industry in 2022.
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Collections
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Blogs
Call note standardization - automation for debt collection
Standardizing call notes & automating after-call wrap can create a massive boost in agent productivity as they do more calls & spend more time collecting.
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Collections
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Blogs
An intelligent solution to accelerating agent productivity
How agents spend their time in a day is critical to the profitability of any debt collection business. Typically, agents lose 25% of the time in taking notes.
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Collections
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Blogs
Prodigal powers RMAi 2021 annual conference with sponsorship
Prodigal is Gold Sponsoring the RMAi 2021, the flagship receivables management industry annual conference. Event takes place on April at ARIA, Las Vegas.
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Collections
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Blogs
Implications of Chopra CFPB on debt collections industry
With the Biden administration nominating Mr. Chopra to lead CFPB, there are potentially serious implications on the 1st and 3rd party collection space.
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Collections
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Supercharging Agent Productivity with AI
Matt Maloney, President of FFAM360 and Shantanu Gangal, CEO and founder of Prodigal, dive into applications of AI at a collection agency.
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Collections
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Blogs
The top 3 consumer debt headlines from the ARM industry in 2020
Our take on the top consumer lending stories from 2020 its impact on the wider credit market and debt collection ecosystem.
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Collections
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Blogs
Opportunity to digitize debt collections for startups
All startups look the same. You see a nice website and a lot of passion. Here I write about why I believed in Prodigal and why I decided to join them.
Read now
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60+
Customers
75
Team members
3
Continents