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Strategic Intelligence
ProEngage
Determine the optimal time to email or text
Intent to pay
Prioritize accounts most likely to pay
Complaints management
Identify & capture customer complaints
Operational Intelligence
ProInsight
QA and compliance reviews
ProNotes
Real-time agent notes
ProAssist
Real-time agent coaching
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Collections
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Blogs
Collections
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Blogs
Opportunity to digitize debt collections for startups
All startups look the same. You see a nice website and a lot of passion. Here I write about why I believed in Prodigal and why I decided to join them.
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Collections
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Blogs
FFAM360 improves productivity 10x with Prodigal
FFAM360 partners with Prodigal to help its compliance and QA team monitor 100% calls and reduce the compliance audit time by 90%.
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Collections
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Blogs
Call redaction, a silent foundation of the consumer finance industry
Prodigal’s redaction product customized for the debt collection industry offers several modules, like social security, address, credit details, among others.
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Collections
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Blogs
Benford's Law observed in debt collections data sets
At Prodigal we deal with a lot of data and very interestingly we found that our debt collection datasets follow Benford's Law, find out our results.
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Collections
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Blogs
Topic modeling engine for debt collections
In the world of debt collections, having just the transcript of a call is not enough. We need to go beyond the traditional speech-to-text conversion.
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Collections
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Blogs
Debt collection technologies that helped agencies thrive in pandemic
COVID-19 has a lot of implications for debt collection agencies - and for borrowers. Learn how these two groups are adapting and thriving under COVID-19.
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Collections
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Blogs
Prodigal recognized as a high performer in the G2 speech analytics category
Prodigal recognized as ‘High Performer’ in the G2 Summer 2020 Speech Analytics Report
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Collections
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Blogs
Impact of unemployment benefits on the collections industry
The United States federal government has unleashed unprecedented monetary weapons to save the unemployed. Read to find out the impact on the ARM Industry.
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Collections
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Blogs
District Court judge granted ACA International’s request for a temporary restraining order
BREAKING: MA District Court Judge Granted ACA International’s Request For A Temporary Restraining Order (TRO) Against Massachusetts AG
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Collections
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Blogs
Second round of Paycheck Protection Program (PPP) starts today
Second round of Paycheck Protection Program (PPP) starts today
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Collections
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Blogs
Prodigal helps Unifin upskill the collections team in days
Coaching through Corona, Prodigal helps Unifin upskill the team in days
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Collections
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Blogs
Webinar on SBA loans for the collections & ARM industry
Prodigal hosted a live webinar where industry insiders discussed about the implications of SBA loans on the consumer finance industry.
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Collections
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Blogs
Economic injury disaster loans
This is the second article in our series of educational posts and resources for the ARM industry to tide over this pandemic.
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Collections
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Blogs
Thinking about our borrowers, first
Becoming a borrowers first company is a great success for any consumer finance company. Here are some of the most important things to keep in mind.
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Collections
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Blogs
Forgivable loan assistance for the ARM and collections industry
Discover the impliacations of forgivable loan assistance on ARM & consumer finance industry and best practices to follow.
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60+
Customers
75
Team members
3
Continents