An easy integration

Easily sync with Genesys.

Prodigal’s solutions integrate easily with Genesys to deliver strategic insights, real-time agent assistance, auto-written notes, and compliance automation.

Show me how

What if you could see these changes within weeks?

75%

Decrease in new agent ramp-up time

50%

Decrease in after-call wrap-up time

$7,000+

Saved per onshore agent per year

43%

Increase in number of calls each day

100%

QA coverage

Meet Prodigal

Prodigal is a complete AI solution suite built for consumer finance.

Coach agents in
real time

ProAssist leverages real-time and post-call learning to coach your agents through every call they make or take.

Automate call notes

ProNotes analyzes every conversation and provides an at-a-glance summary with actionable insights to help you ensure higher quality on future calls.

Unlock insights and streamline QA

ProInsight analyzes every conversation across phone, chat, text, and email to catch compliance exceptions and reveal strategic business insights.

Easy integration

Unlock insights and boost compliance

Existing integrations with Genesys

We work with Genesys customers every day, so integrations are pre-built, pre-tested, and ready to go.

Minimal IT involvement

Your IT staff won't be overloaded by implementation with our modern solutions and Gensys expertise.

Powered by partnership

As a Genesys Premium Client you can benefit from having your Prodigal subscription included on their Genesys invoice to streamline billing and vendor management.

Live in weeks

You can get on your way quickly thanks to our strong partnership with Genesys.

Start now

Testimonial

“Because we have Five9 as our dialer, we were able to quickly and easily get Prodigal ProInsight up and running. The implementation was very smooth and seamless. We were able to continue to QA 100% of our calls. Since the conversion we have streamlined our compliance efforts and get access to business intelligence that we never had before."

Wendy Kukla, Vice President of Training and QA