What if you could see these changes within weeks?

75%

Decrease in new agent ramp-up time

50%

Decrease in after-call wrap-up time

$7,000+

Saved per onshore agent per year

43%

Increase in number of calls each day

100%

QA coverage

Meet Prodigal

Prodigal is a complete AI solution suite built for consumer finance.

Support agents during and after calls.

ProAssist delivers real-time agent coaching and generates thorough post-call notes so your team can move on to the next conversation quickly.

Increase payments.

New ways to segment and prioritize accounts based on existing account data such as engagement and personas deliver more payments without an IT lift.

Improve results while you reduce risk.

ProInsight analyzes every conversation across phone, chat, text, and email to automate call audits and offer reports to help you improve agent effectiveness and business outcomes.

Easy integration

Five9 customers get a jump on the competition with Prodigal.

Existing integrations with Five9

We work with Five9 customers like you every day, so integrations are pre-built, pre-tested, and ready to go.

Minimal IT involvement

Your IT staff won't be overloaded by implementation with our modern solutions and Five9 expertise.

Powered by partnership

Being an accredited global partner of Five9 means you don't need to do the work - we coordinate with them to resolve concerns and make rapid updates.

Live in weeks

You can get on your way to increased payments right away thanks to our accredited partnership with Five9.

Start now

Testimonial

“Because we have Five9 as our dialer, we were able to quickly and easily get Prodigal ProInsight up and running. The implementation was very smooth and seamless. We were able to continue to QA 100% of our calls. Since the conversion we have streamlined our compliance efforts and get access to business intelligence that we never had before."

Wendy Kukla, Vice President of Training and QA