About Prodigal

Prodigal is the pioneer of Consumer Finance Intelligence. Lenders, collection agencies, and revenue cycle management companies trust Prodigal’s AI-powered solutions to reduce their contact center operating costs, while increasing payments, customer experience, and compliance. Nearly one in five U.S. borrowers have already engaged with Prodigal throughout the course of more than 200 million financial interactions.

Prodigal’s AI exceeds human accuracy by understanding the meaning behind words. During calls, ProAssist, a real-time virtual assistant, guides agents to take the actions most likely to accomplish business goals. After calls, ProNotes auto-writes call summaries, slashing manual note taking. Behind the scenes, ProVoice analyzes and scores every call, decimating risk and skyrocketing QA effectiveness.