Struggling to keep up with the demands of loan servicing? Looking for ways to improve your processes and customer satisfaction? Prodigal’s AI-driven loan servicing solutions are here to save the day.

Our AI Intent Engine is custom-built on the latest in AI and machine learning technologies to reduce time-consuming administrative tasks, slash costs, and ensure compliance. And because we focus exclusively on consumer finance, our Intent Engine understands loan servicing conversations and can deliver the support your team needs.

With Prodigal, you can:

Reduce time-consuming administrative tasks: Prodigal leverages real-time and post-call learnings to coach agents through every call and then instantly analyzes and summarizes the conversation, reducing the need for manual after-call work and streamlining loan servicing processes.

• ‍Improve customer satisfaction: Our AI Intent Engine uses algorithms designed to help you identify customer needs and enhance the loan servicing experience, increasing customer satisfaction and loyalty.
• ‍Reduce costs: By automating your loan servicing workflows, you can reduce costs associated with manual processes and agent errors, saving time and money.
• ‍Ensure compliance: Our solutions help you stay compliant with the latest regulations and guidelines, reducing the risk of regulatory fines and penalties.

Don't let old-fashioned loan servicing processes consume your time and resources.

Look for a best-in-class software solution to individually coach agents through interactions, and support compliance and quality assurance tasks without overloading representatives or managers. A complete solution, with AI-powered expertise in loan servicing conversations, as well as detailed analytics and insights, can help you make the best decisions that lead to the best outcomes.

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