NEW: Increase payments and engagement with the best time and day for outreach. Learn more
AI exclusively for lending and collections

Maximize payments like never before.

Get more payments, faster, with the only genAI built for your business from Prodigal.

Improve payment rates and transform customer engagement with current, personalized strategies and plans you can’t get anywhere else.

fe
fe

Match your expertise with ours.

Strategic
Engagement strategy
Dynamic prioritization models
Complaints management
Operational
Compliance workflows
Automated notes
Agent effectiveness

Power your future.

Up to
24%
more email and text click-through rates
Up to
16%
more payments
Up to
30%
more agent productivity
Modernize your operations
Lower costs with AI-powered intelligent operations

Put our AI to work analyzing every interaction you have with your customers so you can optimize the work you do.

Modernize your operations
Solve agent performance pains with ProAssist

With high staff turnover and mixed performance, you need a way to coach every agent to the top. Real-time, responsive agent assistance slashes ramp time X% and supports peak performance from every agent.

Modernize your operations
Capture conversations accurately with ProNotes

Slash handle time and let your team focus on your customers by incorporating after-call notes with AI that understands context and content.

Modernize your operations
Manage in minutes

Simplify management with automation so you can coach every agent to be a top performer with customizable reports and dashboards so you can pinpoint the best moments for training opportunities.

Easily share interactions with agents so they can learn, resolving performance gaps so they can improve immediately.

Built for you
Intelligent solutions for every part of our industry.
Wherever you are in consumer finance - lending, collecting, servicing, or healthcare RCM - the daily obstacles of effectively connecting with customers, members, and patients while driving payments are universal.


You deserve partnerships with companies that understand what you do and can help you achieve your best outcomes.
Collections  - built for you
Boost payments and lift agent effectiveness.
Improve account prioritization and segmentation. Track and coach agents in real time. Streamline slow and incomplete QA workflows, and automate tedious note-taking so your team can focus on effectiveness. AI specially trained for consumer finance and collections delivers intelligence and automation to transform your results.
Lenders - built for you
Build better models and capture every complaint.
Feed prioritization and segmentation models with fresh, real-time data. Decimate risk by automating complaint capture and compliance. Empower representatives to focus on customers and build relationships.
Auto finance - built for you
Keep payments current
and defaults low.
You can’t control record-high payments and interest rates. But you can head off delinquencies, surrenders, and repossessions by improving account and outreach strategies with automation and strategy customized for consumer finance.
Healthcare RCM - built for you
Ease patient payments and increase revenue.
Raise payment rates and patient satisfaction without increasing costs. Ensure an empathetic and informed omnichannel experience for patients by analyzing conversations and proactively designing solutions.
Easy integrations

Prodigal syncs with stuff you already use.

Sometimes, software integrations can be clunky or complicated. But, we’ve solved for that too. Our custom APIs were developed with your current software setup in mind. Thus, helping to ensure simple, seamless, and successful product syncs with platforms and tools you already use.
Safety and security

Expert security and data protection.

You can rest assured knowing that the confidentiality, integrity, and availability of your data is protected according to rigorous industry standards. We possess SOC 2 Type II platform compliance and are PCI DSS certified. We maintain up-to-date processes and controls with regular audits by internal and external parties.
Since using Prodigal, I get the transparency across my business that gives me peace of mind.”
Anna Donnelly
Vice President

Since using Prodigal, I get the transparency across my business that gives me peace of mind."

tim-collin-pic-small

Anna Donnelly

Vice President

With Prodigal, we’re confident that we’re catching 100% of all issues and we no longer have to search for a needle in a haystack since we can zoom in on problematic calls or issues immediately.”

tim-collin-pic-small

Shaun Ertischek

Chief Compliance Officer and General Counsel

Prodigal is powerful. It's helped us identify opportunities to fix compliance gaps, train agents, and increase productivity."

tim-collin-pic-small

Neeraj Mendiratta

CEO
G2 ratings and reviews
The largest and most trusted software marketplace.
More than 80 million people annually—including employees at all Fortune 500 companies—use G2 to make smarter software decisions based on authentic peer reviews.
Dashboard mockup
rating-stars
4.8 out of 5
Dashboard mockup
Collect more, now.

Ready to chat when you are.

Modernize every strategy and workflow so you can realize the revenue you want. Let's get you started.
We'll be in touch very soon.
Oops! Something went wrong while submitting the form.
60+
Customers
75
Team members
3
Continents

Join our team

Help expand our mission of introducing consumer finance intelligence to lenders collectors and loan agencies around the world.
Check out our open jobs
60+
Customers
75
Team members
3
Continents