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Check out information specific to your business and learn how Prodigal helps consumer finance teams boost efficiency, improve compliance and QA coverage, and manage complaints- all to streamline your operations.
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Blogs

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Blogs

Debt buyers: 3 ways to boost your network's profitability by reducing cost-to-collect

How to maximize profitability while maintaining strong relationships with your network of collections agencies.
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Blogs

Your QA tool is holding you back

You need to work effectively - your QA and compliance tool might be what's getting in the way.
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Blogs

Humans of Prodigal: Praful Mohanan

Meet Praful Mohanan - champion gamer, manga fan, and machine learning engineer at Prodigal!
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Case studies

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Case studies

Uncovering and improving agent behavior

Prodigal teamed up with Davies Consulting to help a mutual customer find and address agent behaviors leading to loss and risk.
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Healthcare RCM
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Case studies

Staying in the lead with exceptional patient connections and client service

RevCycle, Inc. was looking for an accurate call audit solution. They got AI for more than just QA.
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Case studies

Improving payment rates by increasing customer email engagement

A BNPL lender wanted to increase payment rates. Prodigal's AI helped them make it happen by increasing email engagement rates.
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Check out new ideas and discover innovative ways Prodigal’s AI-powered intelligence will improve your operations.
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E-books and one-sheets

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E-books and one-sheets

The answers you need from your customer conversations

Fresh intelligence to answer the questions that power your business, brought to you by custom AI.
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E-books and one-sheets

Create powerful strategies based on fresh data you can’t get anywhere else

Your customer conversations have the answers you need. Uncover them with custom consumer finance AI.
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Auto finance
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E-books and one-sheets

How to improve auto loan servicing

Auto financing is different from other asset-backed loans. Get deep insight from every borrower's conversation.
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Events & videos

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Events & Videos

Meet Prodigal at CRS 2024

Meet James and Scott to learn how you can increase payments and improve customer experience with AI.
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Events & Videos

Get more payments from text messaging with genAI

Hear the expert panel of speakers address the crucial questions surrounding text messaging and showcase the power of AI-driven intelligence in your digital strategy.
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Events & Videos

Meet Prodigal at NCUCA

If you're interested in exploring AI capabilities that can help you enhance profitability, compliance, and customer experience, you're at the right place.
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Blogs

Auto finance
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Blogs

Auto finance trends for 2024

Should auto finance teams feel confident or concerned about what's coming in 2024?
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Auto finance
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Blogs

The neglected end of auto finance

AI has transformed loan originations...but servicing has seen the fewest changes. Here's your chance to join the race.
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Auto finance
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Blogs

4 Resources to get you caught up on everything auto finance

Need a little auto finance small talk to get you through the AFS conference or your next dinner party? We've got you covered.
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Case studies & whitepapers

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Check out new ideas and discover innovative ways Prodigal’s AI-powered intelligence will improve your operations.
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E-books and one-sheets

Auto finance
|
E-books and one-sheets

How to improve auto loan servicing

Auto financing is different from other asset-backed loans. Get deep insight from every borrower's conversation.
Read now
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Auto finance
|
E-books and one-sheets

Prodigal for auto finance

Collect efficiently while delivering a great customer experience. Prodigal’s AI-powered applications help auto lenders maximize productivity, ensure compliance, and improve customer service.
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Events & webinars

Auto finance
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Events & Videos

Meet Prodigal at AFS Annual 2023

If you're interested in exploring AI capabilities that can help you increase revenue, reduce expenses, and cut risk, you're in the right place.
Check it out
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Auto finance
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Events & Videos

Prodigal was at the Non-Prime Auto Financing Conference

Meet Scott Hamilton and learn how industry leaders are raising revenue and improving agent performance with AI.
Check it out
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Auto finance
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Events & Videos

Find out how industry experts handle threats to auto finance operations

Explore how to handle the top threats to auto finance operations, including labor constraints, rising delinquencies, interest rate pressure, changing customer expectations, and pressure to optimize and automate
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Blogs

Collections
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Blogs

Debt buyers: 3 ways to boost your network's profitability by reducing cost-to-collect

How to maximize profitability while maintaining strong relationships with your network of collections agencies.
Read now
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Collections
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Blogs

Webinar recap: Mastering the art of reducing wrap time

Wrap time - the silent productivity killer. Four experts share why it's so hard to solve and best practices to improve.
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Collections
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Blogs

FFAM360 increases agent effectiveness 25%

Increasing agent effectiveness by 25%? FFAM360 achieved that - and more - with AI.
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Get our monthly newsletter.

Check out new ideas and discover innovative ways Prodigal’s AI-powered intelligence will improve your operations.
You got it. Keep an eye on your inbox.
Oops! Something went wrong while submitting the form.

Case studies

Collections
|
Case studies

Uncovering and improving agent behavior

Prodigal teamed up with Davies Consulting to help a mutual customer find and address agent behaviors leading to loss and risk.
Read now
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Collections
|
Case studies

Increased call audit speed, decreased QA headcount

See how Gatestone achieved efficient QA work with just three team members thanks to ProInsight.
Read now
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Collections
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Case studies

Finally able to reduce QA headcount and realize 4X ROI

See how a 30-year industry leader cut QA headcount and streamline manual processes.
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E-books and one-sheets

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E-books and one-sheets

Enterprise-grade security and efficiency for customers across Prodigal’s AI-powered solutions

Prodigal is here to deliver, with solutions that support centralized access control and user management.
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Collections
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E-books and one-sheets

Prodigal for collections

Prodigal’s applications are trained on consumer finance conversations and AI-powered to support your agents and managers, meet compliance and QA requirements, and streamline workflows so your team can collect more.
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Collections
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E-books and one-sheets

Infographic: Early-stage collections performance

We analyzed 250M+ calls and found several interesting and actionable insights. Check out our infographic and find out how your operations might compare.
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Events & webinars

Collections
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Events & Videos

How to stop the riskiest agent mistakes

Join Tomekia Mitchell, QA/Compliance Manager at Rash Curtis and Associates, and Zenon Butts, President at General Revenue Corporation to identify the biggest agent mistakes, discuss how to proactively prevent them, and delve into after-call QA and compliance best practices.
Check it out
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Collections
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Events & Videos

Cutting and repurposing QA staff with generative AI tools

Using Prodigal's custom-trained generative AI helped NES reduce QA
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Collections
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Events & Videos

Meet Prodigal at ARMTech 2024

Meet Shantanu and Scott from Prodigal and learn how our AI-powered solutions will revolutionize your revenue performance.
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Blogs

Healthcare RCM
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Blogs

Transforming patient retention and protecting client reputation with AI

RevCycle, Inc. already led the healthcare RCM pack with agent empathy and results. Prodigal helped them move even further forward.
Read now
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Healthcare RCM
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Blogs

The 5 elements of patient experience for RCM

Meet the University of Utah Health's 5 elements of patient care, and start thinking about how they can help your RCM team improve the patient financial experience.
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Healthcare RCM
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Blogs

The neglected end of healthcare RCM

AI has made its away across RCM...but patient payments has seen the least changes. Here's your chance to get on board.
Read now
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Get our monthly newsletter.

Check out new ideas and discover innovative ways Prodigal’s AI-powered intelligence will improve your operations.
You got it. Keep an eye on your inbox.
Oops! Something went wrong while submitting the form.

Case studies

Healthcare RCM
|
Case studies

Staying in the lead with exceptional patient connections and client service

RevCycle, Inc. was looking for an accurate call audit solution. They got AI for more than just QA.
Read now
arrow-btn-images
Healthcare RCM
|
Case studies

Healthcare debt collections agency cuts call wrap time in half with ProNotes

ProNotes, the automated note-taking solution, offered a massive boost to collector's productivity. The agency saw a reduction of wrap time by over 50% for most agents within 2 weeks of the launch.
Read now
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E-books and one-sheets

Healthcare RCM
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E-books and one-sheets

An Rx for pains in RCM staffing

RCM payments teams are experiencing severe labor shortages. Download the ebook for innovative ideas to attract, retain, and support agents who will deliver a positive patient experience.
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Healthcare RCM
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E-books and one-sheets

Agent productivity and patient experience

Download and get started with best practices for improving your healthcare contact center operations.
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Healthcare RCM
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E-books and one-sheets

Prodigal for healthcare

Move empathy to the top. Prodigal’s AI-powered workflow automation solutions, built to accurately analyze financial conversations, help create a more effective call center that achieves higher payment rates without sacrificing patient satisfaction.
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Events & webinars

Healthcare RCM
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Events & Videos

Prodigal at HFMA

Prodigal's CEO Shantanu Gangal talked with an interview team about our presence at HFMA and how we can help revenue cycle management teams like yours transform their productivity.
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Healthcare RCM
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Events & Videos

Prodigal is sponsoring the HFMA Annual Conference 2023

Increase payments and improve patient experience with AI. Visit us at booth 802 to learn more.
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Blogs

Lending
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Blogs

3 ways credit unions can win the member experience battle using AI and data

Credit unions deliver something big banks can't - unparalleled member experience. AI and data can help.
Read now
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Lending
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Blogs

Elevating the credit union member experience with custom AI solutions

Credit unions are committed to a superior member experience. How can AI help?
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Lending
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Blogs

The top 4 places where lenders should invest in generative AI for the most ROI

Forward-looking lending teams are already getting ROI from generative AI across the loan lifecycle.
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Case studies

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Get our monthly newsletter.

Check out new ideas and discover innovative ways Prodigal’s AI-powered intelligence will improve your operations.
You got it. Keep an eye on your inbox.
Oops! Something went wrong while submitting the form.

E-books and one-sheets

Lending
|
E-books and one-sheets

How banks & lenders can acquire borrower insights to improve operations

Download our white paper and see how forward-thinking lenders can analyze 100% of their borrower calls with Prodigal's AI-powered ecosystem and acquire lending insights to improve operations.
Read now
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Lending
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E-books and one-sheets

How improving agent productivity supports key banking outcomes

Learn more about how to improve productivity as a way to meet banking contact center goals: experience, revenue, compliance, and more.
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Lending
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E-books and one-sheets

Prodigal for banking & lenders

Make your reps shine. Prodigal’s solutions are built for lending and borrowing and trained on consumer finance interactions to support representative productivity, compliance and audit workflows, and keep customers satisfied.
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Events & webinars

Lending
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Events & Videos

LinkedIn Live: Banking's multimillion-dollar complaints problem

Check it out
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Lending
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Events & Videos

American Bankers Association Risk & Compliance Conference

Meet Scott Hamilton in San Antonio, TX at the ABA Risk & Compliance Conference to learn how you can improve your complaints process and reduce risk.
Check it out
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Lending
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Events & Videos

Discover the key to recognizing and effectively handling consumer complaints

Explore how to boost customer satisfaction and compliance by mastering your complaints management process.
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3
Continents
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