Real-Time Agent Assistance
Call & Collect More
Minimize Compliance Risk
Maximize collections and improve compliance
Turn borrower conversations into revenue
Improve patient financial experiences
Simplify collections and reduce repos
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Prodigal teamed up with Davies Consulting to help a mutual customer find and address agent behaviors leading to loss and risk.
ProNotes, the automated note-taking solution, offered a massive boost to collector's productivity. The agency saw a reduction of wrap time by over 50% for most agents within 2 weeks of the launch.
After implementing all three of Prodigal’s applications, FFAM saw a fast lift in several key effectiveness metrics.
Since adopting ProInsight, this leading collections law firm has revolutionized its call auditing process by automating QA workflows to eliminate legal costs associated with incorrect dispositions.
Using Prodigal's AI-driven, real-time call summary assistant, ProNotes, Rash Curtis & Associates empowered its agents to cut down on their wrap-up time, ultimately realizing a 30% increase in daily call time.
Since adopting ProInsight, FFAM360 has cut the compliance audit and call scoring time by 90%. FFAM360 manages a large agency network and uses ProInsight to standardize and analyze data across eight different sources.
With Prodigal's AI-driven speech analytics, Optio is able to analyze 100% of calls to ensure compliant and highly effective collection operation
FCS chose Prodigal ProInsight to analyze 100% of their calls for QA and compliance, deliver client reports 35% quicker, and complete call reviews 5X faster.
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