Monitoring agent performance goes beyond basic compliance.
Are you doing it?

Prodigal analyzes calls on 60+ parameters for you to more efficiently monitor, evalute and coach your agents

100% Call Monitoring

Monitor and analyze every agent-borrower interaction. With over 60+ out of the box evaluation parameters, and even more custom metrics, you can analyze and flag every facet of your borrowers' and agents' behaviours on the call.

Agent Scorecards

Use Prodigal's agent scorecards to evaluate calls, review performance and analyze trends, all in one place. Improve your QA productivity further with AI-assisted scorecard automation.

Client Reporting

Draw actionable insights and generate customizable reports at the touch of a button with Prodigal's smart reports. You can let the data do the work for you.

40%

Hours of voice calls analysed

35%

Hours of Voice calls analysed

40%

Hours of Voice calls analysed

40%

Hours of voice calls analysed

Prodigal Voice will reduce QA costs while improving compliance

Request a 1:1 Demo

In this 20-minute, online demo, you'll learn how Prodigal's cutting-edge speech AI can ensure 100% call monitoring and significantly reduce QA costs.
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In the News

G2 High Performer
Summer 2020

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