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ProVoice

Eliminate Reg
F Risks

Prodigal's leading speech AI analyzes every interaction for FDCPA compliance adherence, automates call scoring, and provides coaching insights.
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Monitoring agent performance goes beyond basic compliance. Are you doing it?

Prodigal analyzes calls on 60+ parameters for you to more efficiently monitor, evaluate, and coach your agents

Searching compliance violations

100% Call Monitoring

Monitor and analyze every agent-customer or agent-patient interaction. With over 60+ out of the box evaluation parameters, and even more custom metrics, you can analyze and flag every facet of your customers' and agents' behaviors on the call.

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Agent Scorecards

Use Prodigal's agent scorecards to evaluate calls, review performance, and analyze trends all in one place. Improve your QA productivity further with AI-assisted scorecard automation.

qa reports

Client Reporting

Draw actionable insights and generate customizable reports at the touch of a button with Prodigal's smart reports. Let the data do the work for you so you can examine and understand valuable trends and cues.

40%

Hours of voice calls analysed

35%

Hours of Voice calls analysed

40%

Hours of Voice calls analysed

40%

Hours of voice calls analysed

Prodigal Voice improves QA cost efficiency by 93% and increases call coverage to 100%

Request a Demo

In this 20-minute, online demo, you'll learn how Prodigal's cutting-edge speech AI can ensure 100% call monitoring and significantly reduce QA costs.
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In the News

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G2 High Performer
Summer 2020

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high performer g24.9 star g2 rating
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