OPTIMIZE

Optimize Collection Operations

Prodigal Optimize is ideal for an executive who takes a data-driven approach to enhancing agent productivity and believes in automation for improving collections efficiency.

Operations are the pulse of your business. Are you watching it?

Prodigal Optimize improves the efficiency and effectiveness of your team, where ever they are located. Our productivity suite is purpose built for collection workflows.

Wrap Time Analytics

Monitor activity through the day to minimize time waste. Prodigal drives effectiveness of agents in-call and between-calls. Powerful intuitive visualizations identify opportunities for each agent to be more productive.

Shift Planning

Your whole team is greater than the sum of parts. Compound your gains by aligning your targets with the team's strengths and availability. Prodigal makes it easier to plan and perform.

Real-time Prompts

Turbocharge your team with live guidance and analytics about your customers. Prodigal synthesizes dozens of signals so your agents make each customer interaction count for more.

See How it Works

Prodigal Optimize will automate your
operations and increase agent productivity

Request a 1:1 Demo

In this 20-minute, online demo, you'll learn how Prodigal will improve agent productivity and enable AI-powered workflow automation for higher efficiency.

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“Prodigal’s extremely flexible and powerful voice analytics tool has been able to help us identify opportunities to train our associates, fix the compliance gaps and increase agent productivity.”