Operations are the pulse of your business. Are you watching it?

Prodigal Optimize improves the efficiency and effectiveness of your team, where ever they are located. Our productivity suite is purpose built for collection workflows.

Wrap Time Analytics

Monitor activity through the day to minimize time waste. Prodigal drives effectiveness of agents in-call and between-calls. Powerful intuitive visualizations identify opportunities for each agent to be more productive.

Automated Call Notes

Manual note-taking after each call takes roughly 45 sec that adds up to 90 to 120 minutes a day per agent. Prodigal offers AI-assisted call summary in real-time that eliminates the need for manual note-taking.

Real-time Prompts

Turbocharge your team with live guidance and analytics about your customers. Prodigal synthesizes dozens of signals so your agents make each customer interaction count for more.

40%

Hours of voice calls analysed

35%

Hours of Voice calls analysed

40%

Hours of Voice calls analysed

40%

Hours of voice calls analysed

See How it Works

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Prodigal Optimize will automate your
operations and increase agent productivity

Request a 1:1 Demo

In this 20-minute, online demo, you'll learn how Prodigal will improve agent productivity and enable AI-powered workflow automation for higher efficiency.
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In the News

G2 High Performer
Summer 2020

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Trusted By Dozens of Customers

Latest From Prodigal

Announcements
Monday, April 19, 2021

An Intelligent Solution to Accelerating Agent Productivity

Understanding how agents spend their time in a day is critical to the profitability of any debt collection business. Typically, agents lose 25% of the time in taking notes after talking to the customer. Introducing ProNotes - an AI solution to automate note-taking and eliminate after-call wrap time to boost agent productivity. Now your agents can spend more time talking to the borrowers and collecting money!

ARM Industry
Monday, April 5, 2021

Prodigal Powers RMAi 2021 Annual Conference with Gold Sponsorship

Prodigal is Gold Sponsoring the RMAi 2021, the flagship receivables management industry annual conference. The event takes place from April 12 - 15 at ARIA, Las Vegas.

ARM Industry
Wednesday, January 20, 2021

Top 3 consumer debt stories for ARM industry from 2020

Our take on the top consumer lending stories from 2020 its impact on the wider credit market and debt collection ecosystem.

Announcements
Monday, November 23, 2020

FFAM360 Improves Productivity 10x with Prodigal

Prodigal is excited to announce its partnership with the FFAM360, a world-class organization that provides financial solutions that address all phases of the credit and revenue lifecycle. Prodigal’s industry-leading compliance suite powered by advanced speech AI allows FFAM360 to QA and review calls 10x faster.

ARM Industry
Friday, November 6, 2020

Quantitative Analysis of Communication Frequency Under New CFPB Rules

With the new CFPB rules in place, we looked at the collections industry data to see how the rulings impact the way agencies collect. It was startling to find out that agencies will lose out on 15% of their attempt volume. That is part of the impact of the latest ruling.

ARM Industry
Wednesday, September 30, 2020

un-WRAP Productivity

Understanding how a collector executive spends her day is vital to the long term success of the team and the profitability of the business. After finishing the call, a collector on an average takes 45 seconds; however, it doesn’t tell the entire story.

Life at Prodigal
Thursday, September 3, 2020

Why Joining Prodigal Was the Right next Step for Me?

Come June this year, I was all set to leave my job as a VC at Chiratae and head out for my MBA at the Chicago Booth School of Business. Little did we know that this summer will bring about one of the most profound humanitarian crises the world has ever seen.

Announcements
Wednesday, July 15, 2020

Prodigal Recognized as ‘High Performer’ in the G2 Summer 2020 Speech Analytics Report

Prodigal recognized as ‘High Performer’ in the G2 Summer 2020 Speech Analytics Report

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Success Story

White Papers
Apr 19, 2021

An Intelligent Solution to Accelerating Agent Productivity

Understanding how agents spend their time in a day is critical to the profitability of any debt collection business. Typically, agents lose 25% of the time in taking notes after talking to the customer. Introducing ProNotes - an AI solution to automate note-taking and eliminate after-call wrap time to boost agent productivity. Now your agents can spend more time talking to the borrowers and collecting money!

Read More
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