More time in call with less multitasking. That's the recipe for more productive, customer-focused operations.
Maximize your operations and save hours of manual note-taking with a single click. Your agents have the skill to produce better outcomes. Don’t let data entry get in their way.
Break the notes down to analyze conversational insights and improve calling strategies, enhance the readability and accuracy of notes & eliminate the need for any shorthand training.
Avoid multitasking. Have your agents play to their strengths and focus only on building a relationship with the consumer. Leave the note-taking to ProNotes.
We are excited to onboard Prodigal to our modern tech stack. Prodigal's real-time AI has increased the in-call time for our agents.
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